Tours and prices for holidays at the hotel Unique Cottages 4* 2024-2025 Sri Lanka, Nuwara Eliya

+: Personnel accueillant, très bon rapport qualité prix, chambre agréable, très bien.

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+: 外观还不错，到的时候已经天黑出发去霍顿平原天没亮具体也没时间仔细观察。大厅有不少英文书籍可阅读，休闲沙发也比较多。出门步行餐厅和去超市都不远。位置便利。

-: 比较老旧，灯光也比较暗。 早餐味道一般，带走的，不太热了。

+: Fernsehprogramm, Freundlichkeit des Personals.

-: Das Frühstück war etwas unorganisiert. Es könnt den Kaffee oder Tee am Anfang geben oder es könnte Thermoskannen geben.

+: Schönes Cottage, gemütliches Zimmer unter dem Dach

-: Frühstück nicht besonders, Personal eher desinteressiert und nicht sehr aufmerksam

+: La ubicación

-: Hacía frío en la habitación pese a tener el aire apagado.

+: Lugar bonito y bien ubicado. Buen desayuno.

-: No funcionaba el agua caliente (en el sitio más frío de Sri Lanka). Demasiado caro para la habitación que es, comparado con otros lugares de la isla.

+: The location of the Hotel was ideal as it is quite close to the city and had a decent enough view. The public areas were nice and it had a nice little well kept garden.

-: The manager was unfriendly and cold until he realized my wife's family knew the property owner. The room was shockingly bad. This was the worst room I have honestly ever stayed in. I understand that it was essentially an attic, and I have actually lived in an attic room as a student myself but this room does not qualify to be a Hotel room, the property has also conveniently left out images of the attic it seems. The entrance step to the room is broken and not safe. There was lighting kept in place by tape! The bathroom had no ventilation and smelled terrible, the fittings were not up to a standard a Hotel should keep to, the tap waste water line was not concealed and you could see the water just come out and into the drain, the shampoo and shower gel dispenser were just keep on a very narrow ledge just above floor level with zero protection from falling and I was charged because it broke. Under facilities offered it also mentions that the room is soundproof which is a blatant lie, there is absolutely no soundproofing and everything and anything is heard from outside and I'm guessing people out can hear us as well. Truly shocking that this room is being sold as a Hotel room, their management needs to re-look at this and remove it from the room inventory. The service was also extremely unprofessional, one night when we wanted a bottle of water we tried calling the reception but there was no answer so we went down to the front desk and there was no one there despite us waiting there for a while, we then tried calling again while standing right next to their phone, and still no one bothered to come answer it.

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+: Great location in the heart of the city with close proximity to all key destinations and attractions in Nuwara Eliya. The property was kept very clean and the interior was well arranged. The food was good although limited in variety. The manager and the staff were very professional, cordial, and very accommodating. This will be the only place that we will look for our next visit to Nuwara Eliya.