Tours and prices for holidays at the hotel Maritim Crystals Beach Hotel 4* 2024-2025 Mauritius, Mauritius

+: Le personnel au top, les spectacles musicaux, le buffet du petit déjeuner

-: Matelas à ressort inconfortable. Les plats pimentés ne sont pas différentiables des plats simplement épicés.

+: Sahil ancak adanın her yeri sahil zaten.

-: Giriş günü odayı 1 saate hazırlayamadılar.Günler öncesinden rezervasyon yapıyorsunuz check in saati 15:00 , 16:00 da ancak odayı hazırladılar. Oda berbat bi haldeydi. Resepsiyon görevlileri İngilizceden Fransızcaya dönüp aralarında konuşuyorlar sizin onları anlamamanız için. 11 saat yol geliyorsunuz 1 saat lobi de bekliyorsunuz, 1 su bile ikram etmiyorlar!!! Berbat hizmet ve misavirperverlik!!

There are no comments available for this review

-: We booked 4 rooms and the stay was an absolute mess. 1. one of the rooms was infested with buds and a cockroach landed up on our toddler of 23 months while she was sleeping. 2. Another room's water pipe broke (at night), the whole room was a mess, not a single soul came to our rescue. our luggage got damaged. 3. One of the guests suffered from itch and rashes all over his body. 4. one of the rooms was not cleaned. We could know from the perspiration odour arising from the pillows and bedsheets. 5. The food environment is not hygenic as well. you can see flies and birds attending to the foods exposed unattended. one of the guests suffered from colic. another guest got a bunch of hair in his food but preferred to leave the table quietly to avoid disrupting the family moment. Overall, I wouldn't suggest someone to pay so much money for such poor conditions. I emailed the hotel and sent letters..but no reply till date!!! I have photos as well.

+: The only thing worthy of this hotel is the beach.

-: We were on a family vacation of 4 people. Absolutely zero value for money. The service was dismal, the people at the front desk were of no help when we first arrived. The cleaning team always came at uncomfortable times to clean and when requested they return to clean later, they were a no show. The wifi and internet connection only properly worked at the main bar or at the reception which was highly inconvenient as we would always have to walk from our rooms to the bar or reception to be able to stay in touch with our family. With regards to payment, Booking.com had initially quoted us in Euros with the condition to pay upon arrival at the hotel. When we arrived, we were charged for the same amount but in Pounds.

There are no comments available for this review

There are no comments available for this review

+: The staff are so lovely , I was a bit worried before going there,they are so helpful welcoming aswell.The heated pool was nice, clean, and bright. The room was facing the sea and the pool.The receptionist was great cleaners, and the waiter's amazing people. Hat's off to you all.Zacuzi in the bedroom was a bonus,which we didn't expect.The veranda is cosy and comfortable .Nice for a couple with children's.

-: The food was not up to the price we paid for a 4-star hotel. No grill unless you have booked in advance in a different restaurant and advised the restaurant in advance that you want calamari, prawns, and the rest for it together, and prepare until you arrive.We were not informed how to proceed on this besides booking for a restaurant outside the main restaurant. I am very disappointed with the Turkish restaurant. As I couldn't have any grill. As you are on the island, you re expected Sea Food every day. Staff was lovely in the Turkish restaurant, but the booking system needed a review .Cleaners for the rooms need to clean the jacuzzi every day,don't just until the client is gone,was disappointed not to see it clean after the first day of used.Aqua Land This was closed on Wednesday. I was very disappointed for my kids ,as we arrived on Tuesday at 3 pm and they waited until Thursday morning at 10 am before leaving to use the facility. As it said, close every Wednesday .This needs a review. The staff in Aqua Labd was amazing. HAT'S OFF keep the good work to all the staff in the hotel .

+: La disponibilité et la grande gentillesse de tout le personnel n'infrastructure au top avec une plage magnifique et beaucoup d'options pour s'amuser avec les enfants dont le toboggan les bouées les pédalo etc

-: Les chambres mériteraient un coup de peinture et un peu plus d'hygiène le buffet un peu plus varié et une meilleure wifi

+: AqualAnd , formule tout compris

-: Vétusté des chambres !!! ( tele non fonctionnelle , fuites d eau dans la salle de bain , chambres viellotes)