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Located 10 minutes from downtown Puerto Vallarta by car, this adults-only hotel is a 10-minute walk from the public beach. It features a rooftop pool and bar and on-site restaurants.
The rooms at Casa Doña Susana are equipped with a refrigerator and cable TV. An electronic safety deposit box is provided and room service is available.
This Puerto Vallarta hotel offers concierge services and a 24-hour currency exchange. A terrace solarium is located on the property which provides a panoramic view of the city.
Puerto Vallarta International Airport is 10 minutes from Casa Doña Susana. The Vallarta Marina Golf Club is less than 15 minutes from the hotel.
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Reviews195
+: Staff was great, location was in the midst of the romantic sector, access to the other Los Arcos hotel was a pleasant surprise.
-: The rooms are small and dated. Our room had no view. The room, however, was clean and adequate for our needs.
Reviews195
+: Smaller boutique type hotel with a sister property available. Great location in the Zona Romantica. Close to many restaurants. Bartender Cirilo gave us excellent service at the roof top pool
-: Our room had a mildew type smell due to the humidity and no coffee service in the room but went to the rooftop bar and had coffee from there. Too many people “ save” loungers by the pool
Reviews195
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Reviews195
+: I loved the location and the staff especially Angeles was very helpful and made our stay special.
-: We didn’t have water for a few hours when we first got there. There was never room at the pool all lounge chairs are taken by towels even if people aren’t using them .
Reviews195
+: Location
-: Smells strong and the amenities
Reviews195
+: Where it was located
-: Need some upgrading
Reviews195
+: Location that's it.
-: When I checked in I was asked to verify that I was getting a free upgrade to a Jr suit in writing. But NO upgrade. I was taken to my room and it wasn't a Jr. suite it was out dated small one room . On our way back to the front desk we saw a nice jr.suit but was told I couldn't stay in that room it was for show only. So beware guys I know I will not stay again and giving Bookings. Com maybe one more try.
Reviews195
+: Only thing enjoyable was the rooftop pool
-: I was switched rooms 3 times. the first room was so uncomfortable and not enjoyable at all. No natural light, no ventillation, door couldnt open fully, washroom was tiny. Second room was slightly better but power was cut and i had to switch again. 3rd room was horrible. Smaller beds, wifi was not reachable beyond the front door, washroom door did not close, washroom so tiny My sunglasses were stolen from the room. Prescription lenses that i needed to see. Nothing was done by the staff, and felt very drained trying to ask to be assisted.
Reviews195
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Reviews195
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