Claire
+: Fue bien, tuvimos el buffet
-: Los pisos se mojaron mucho por la bañera de hidromasaje y mi marido se cayó y se lastime el brazo y la cadera! Necesito al from as de baño de la bañera
Reviews80
High cleanliness rating This all-inclusive resort hotel has an excellent oceanfront location, close to popular attractions. Guests can enjoy numerous family activities and relaxing treatments at the spa.
Guests can start the day with a delicious breakfast in one of the 4 restaurants at the Cozumel Palace Resort or get a boost of energy in the state-of-the-art fitness center. During the day, guests are invited to swim in one of the resort’s swimming pools or take part in daily activities. In the evenings, you can enjoy a cocktail in one of several bars, visit themed evenings, or relax in spacious rooms with double spa baths.
The Cozumel Palace Resort is located near one of the world's largest coral reefs, the Palankar Reef. Guests can go fishing in the open sea or take snorkeling and diving lessons. Hotel amenities include a car rental and travel agency.
Guests of the Cozumel Palace Resort are allowed access to the territory of partner hotels in the city of Cancun (except for the Hotel Le Blanc).
+: Fue bien, tuvimos el buffet
-: Los pisos se mojaron mucho por la bañera de hidromasaje y mi marido se cayó y se lastime el brazo y la cadera! Necesito al from as de baño de la bañera
Reviews80
Reviews80
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Reviews80
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Reviews80
+: Me gustó la comida La ubicación cerca del centro para ir a caminar de noche Cerca del embarcadero para irse caminando La atención de algunas personas de recepción es magnífica, siempre nos prestan atención los demás trabajadores también.
-: Me dieron una habitación donde se generaba mucho ruido por esos condensadores de aires acondicionados, también estaba cerca el pasillo de servicio y se escuchaba mucho ruido de carritos de servicio y de platos etc No tiene un acceso tipo playa, pero bueno solo fuimos un día para ir al tour el cielo, pero quien piensa quedarse y meterse al mar es muy limitado a menos que sepas nadar muy bien.
Reviews80
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Reviews80
-: The property needs a renovationI woke up with water all over the room from the toilet They worked on the room for two hours Same evening I was locked out of the room for over an hour. They were trying to open up the door because the lock stopped working. An hour later, the toilet started leaking again I asked to speak to supervisor. There was no supervisor available after 9 PM. The next morning I was told they will look into what happened and get back to me. I’m still waiting.
Reviews80
-: The property needs a renovationI woke up with water all over the room from the toilet They worked on the room for two hours Same evening I was locked out of the room for over an hour. They were trying to open up the door because the lock stopped working. An hour later, the toilet started leaking again I asked to speak to supervisor. There was no supervisor available after 9 PM. The next morning I was told they will look into what happened and get back to me. I’m still waiting. 
Reviews80
+: The property was niceThe staff was super friendly
-: Smelled like raw sewage when We were outsideSecurity just kept staring at usThe cloths dryer is for members only and we were not allowed to hang our wet cloths over the balcony so he had molded cloths
Reviews80
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Reviews80
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