Ximena
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Reviews719
The Moon Palace Cancun - All Inclusive is set in Cancun, steps from the beach and rooms include a 2-person spa bath. It features a full-service spa and a 27-hole golf course designed by Jack Nicklaus.
Every room includes a flat-screen satellite TV. All rooms offer a mini-bar, a liquor dispenser and a private balcony.
The Moon Palace Cancun - All Inclusive features 2 lagoon-style outdoor pools. It also features a state-of-the-art gym and a children’s pool. Guests also enjoy a wave simulator. Beauty treatments and a salon are on-site. Transportation from the lobby to nearby Palace Resorts is available. On-site car rental services and a travel agency can help guests at the Moon Palace Cancun - All Inclusive explore the area. Shops, restaurants and entertainment are nearby.
Guests at the Moon Palace Cancun - All Inclusive can dine at any of the 15 different restaurants and 12 bars.
Guests have free access to the Moon Palace Cancun - All Inclusive's sister hotels in Cancún. Except Le Blanc and The Grand at Moon Palace.
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Reviews719
+: Property was clean
-: The staff weren’t welcoming and customer service was good at all.
Reviews719
+: La gastronomía es muy variada y de excelente calidad.
-: No tiene playa y el día 15 de junio a las 12:30 en la piscina de Nisu los salvavidas están hablando entre ellos y por poco un pequeño se ahoga en el agua, el personal de cuidado de esa área no ayudó en nada.
Reviews719
+: Clean and great ambiance
-: The staff was not helpful at all..
Reviews719
+: Everything
-: They was a little racist. Very short with people of color and more attentive to others
Reviews719
+: Excelente. El personal es muy amable y siempre esta dispuesto a ayudarte en lo que necesites. Las habitaciones muy confortables y con un aseo adecuado. La comida es excelente, incluso la del Buffet tiene mucha variedad y excelente presentación.
-: Por mejorar, siento que la calidad del agua del lavamanos y la ducha tenia un olor fuerte, no estoy segura si era a agua empozada o salada. Supongo que es un problema general en la zona.
Reviews719
Reviews719
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Reviews719
+: The opulence of the lobby and restaurants were amazing.
-: The pools could have been cleaner. I understand you have hundreds of people a day in them but the fun and sports pool in the grand was so nasty I couldn’t even stay in it.
Reviews719
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Reviews719
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