One of our top picks in Playa del Carmen.Located in Playa del Carmen, Secrets Capri Riviera Cancun is luxurious adults-only resort featuring an oceanfront pool, 6 restaurants, an extensive spa and free Wi-Fi. This 5-star AAA 4-Diamonds resort is a 40-minute drive from Cancun.
Each luxury room at Secrets Capri Riviera features a furnished balcony or patio with views. Rooms have wooden furniture and marble floors, and offer an iPod dock and mini-bar. The marble bathrooms include a spa bath and plush bathrobes.
Capri Riviera Cancun offers a state-of-the-art gym as well as free green fees for the 18-hole Grand Coral Golf Course. Other on-site activities include tennis.
Guests can enjoy fine dining at Portofino, Himitsu and the Seaside Grill, while fresh seafood is served at Oceana. You can also visit the buffet Riviera restaurant or try the poolside Cactus Club Taco & Ceviche Bar. Five bars provide signature cocktails and a variety of live music. The Coco Cafe offers 24-hour food service.
Secrets Spa offers 10 treatment rooms as well as a sauna and a relaxation lounge. Services include massages, nail, face and body treatments.
+: Very clean, organized, and well-kept. Service was exceptional and staff were very professional and addressed inquiries immediately.
-: Too many marketers that blend among the hotel staff. It was a little tough navigating the lobby or sleeping in the first days as individuals would approach or call our room promoting different programs and add-ons.
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+: The staff and everyone was so nice and accommodating.
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+: La atención y la comida
-: No es del alojamiento, pero si afecta un poco, hay mucho sargazo y no huele nada agradable
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+: Conforto do quarto, cama grande e roupa de cama impecável. Sempre tínhamos toalha de banho limpas e secas.O hotel estava sempre organizado e limpo.
-: Da qualidade das músicas e da altura. Logo cedo já tocavam músicas eletrônicas, e as caixinhas de som também estavam ruins. Tudo isso não favorecia o descanso.
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+: The rooms were very spacious and comfortable, the rain shower was very nice. The breakfast buffet was good and had many options each day. Also the mexican feria in the evening was very nice and had good food. The pool design is also very well thought out. The teppanyaki at Tempest was fun.
-: The food was not good at the Lola restaurant and it was okay at the snack bar. The italian restaurant feels more like a food hall at a high school. The cocktails were not good either. Sometimes the waiters were too slow, they would say they are coming to take the order or to fetch something and then they disappeared and came back 20 minutes later. Not a 5 star service. Some of the other staff were not that polite or provide a 5 star service, such as in the check out. We gave them the keys of the room, and all they said was: “thats all.” No thank you or follow up about how our stay was.
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+: La habitación con el swim up, La ubicación. El room service. La atención del sommelier y de las hostess. Ante una solicitud actúan rápido.
-: La calidad de las bebidas podría ser mejor. En algunos bares había y en otros no ciertas marcas. Faltan ventiladores en el lobby bar. Y en el sport bar la atención es muy mala.
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