Tours and prices for holidays at the hotel The Explorean Cozumel 4* 2024-2025 Mexico, Cozumel

+: Everything at the resort was fantastic were wonderful staff, hard-working cheerful, helpful and super nice! We loved all of it!!

-: Nothing

+: The pictures, the reality is very different

-: Everything was broken including the tiles in the pool

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+: Breakfast was great!

-: I did not receive a baby bed in either room we stayed at even though I specifically requested it. I had to ask multiple times and then the pack n play was a slightly broken. Facilities around explorean are very mosquitoe infested. They need fans and anti bug efforts. Also to welcome guests someone needs to explain facilities and the food better. It was confusing.

+: Variety of restuarants was very good. Food was mostly very good.

-: Did not use any of the excrusions included. They were of no interest to us and were too long (took up too much of the day)

+: We loved the property because of its natural look. You felt super submersed in the nature and wildlife. The staff was beyond amazing and helpful. We enjoyed all the food that the property had to offer in the all inclusive package along with the romantic dinner package. The activities were fun and honestly we are excited to rebook again. Claudia and Alfonso were amazing to us all weekend

-: NA

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+: quarto

-: comida não é nada de especial, para europeu que gosta de boa gastronomia. o maior problema foi o hotel ter-me garantido, através do chat do booking, que uma tour estava incluída no dia x da semana e depois, quando chegámos ao check in disseram que não havia nesse dia. tivemos de pagar mais 300€ pela tour externamente