George
+: Breakfast was nice - they have a fairly extensive a la carte menu so you won’t get bored. The indooroutdoor pool had nice views and was very peaceful.
-: We came here after spending five nights at Six Senses in Bodrum which was incredible. A truly relaxing and luxury experience in every way. But this hotel is not at the same level. Most of the staff (reception, restaurant, spa) are teenagers with an apparent lack of industry experience or professionalism. Most of them don’t have good English skills and clueless about the hotel operations (an example was at breakfast when we asked for juice and were told that they don’t serve it, or our introductory tour where we asked about the infinity pool and were told where it was located only to visit it the next day and find out that it wasn’t actually open). The hotel is on a very busy main road and our room wasn’t completely sound proof. The garden and pool are at the top of the steep property requiring a buggy so the layout makes certain parts of the hotel a chore to access. Other parts of the hotel had rubbish in random places near goods lifts - not what you would ever expect at a 5 star hotel. The cup and saucer in our room was covered with dust so cleanliness is questionable.Our air conditioning broke on our second night and despite multiple reassurances that it was being re-set and would be back up and running, we ended having to change rooms at 3am. On a positive note, the general manager was very kind and accomodating and moved us to a new room the next day with no fuss.Overall, it’s ok but not worth the money.
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