Jabu
+: The property is not functioning anymore, you should stop booking people there
-: Thr property is closed
Reviews286
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+30
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Located in Marumbi, a 3-minute walk from Marumbi Beach, Five Palms has accommodations with free bikes, free private parking, an outdoor swimming pool and a garden. Each room at the 4-star hotel has sea views, and guests can enjoy access to a terrace and to a bar. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. At the hotel the rooms include air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. All rooms are equipped with an electric tea pot, while selected rooms also feature a balcony and others also feature pool views. The daily breakfast offers continental, Full English/Irish or Italian options. At Five Palms you'll find a restaurant serving African cuisine. Vegetarian, dairy-free and halal options can also be requested. The accommodation has a playground. You can play ping pong and darts at Five Palms, and the area is popular for fishing. Uroa Public Beach is 1.5 miles from the hotel, while Chwaka Beach is 1.8 miles from the property. The nearest airport is Abeid Amani Karume International Airport, 22 miles from Five Palms.
+: The property is not functioning anymore, you should stop booking people there
-: Thr property is closed
Reviews286
+: L’hôtel était fermé c’était une fausse reservation
-: L’hôtel était fermé lorsque nous sommes arrivés devant ne réservez surtout pas au five palms
Reviews286
+: Lo que me gustó del alojamiento fue el personal, su atención y amabilidad. También la habitación era amplia.
-: Habíamos pagado para 8 noches. A la tercera nos quedamos sin electricidad. Cada vez que preguntábamos que cuando volveríamos a tener luz nos decían que esa misma noche o a la mañana siguiente. Nunca fue así. Después de 3 días sin electricidad tuvimos que irnos del hotel y buscar otra opción porque seguían sin resolver el problema de la luz, que resultó ser que el jefe no la pagaba, la pirateaba y por eso se la cortaron. Pedíamos explicaciones y nadie nos daba ninguna solución (ni siquiera booking). Tuvimos que ducharnos con garrafas de agua y con la linterna del móvil para poder ver algo. Fue una pena porque nos sentimos engañadas y lo estábamos pasando muy bien en ese hotel junto con el personal
Reviews286
+: Absolutely nothing. It was a nightmare. No shuttle arrived at airport. On arrival to hotel there was no reception staff. The resort had no electricity or water and nobody to assist except the security guard.
-: Lack of communication from hotel about no electricity or water
Reviews286
+: Discussing hotel! The Five Palms is advertised as a 4 star hotel. I would be shocked if the place is even a 1 star. The smell in the rooms (we booked 2 rooms) was nausiating and could very possibly be a health risk. The bedding had brown stains on. The mattress remained sunken in after you get up from the bed. The aircons were not working. We were not able to stay there for even 1 night and had to book our 7 night stay at another Hotel (3 star and substantially better). We requested a cancelation and refund at the hotel reception but the lady said that we have to cancel on booking.com, which we did. She was not able to give us a refund as she said the owner cannot give a refund as the banks are closed. Neither this hotel or Bokking.Com responded to any of our communications to them. I will post photos of the rooms and the outside of the hotel as evidence.
Reviews286
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Reviews286
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Reviews286
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Reviews286
+: Property was really good, the staff were brilliant and very friendly.
-: The bed was making too much noice and there was no electricity which had to cancel our stay there.
Reviews286
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Reviews286
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