Alia
+: The feel and vibes of the island was good
-: Review of Booking.com Experience:My recent stay booked through Booking.com was a frustrating experience marred by poor boat timing and a lack of flexibility from the staff. Despite intending to spend a night on the island, I ended up staying for only three hours due to delays and mishaps beyond my control.The boat timings were consistently unreliable, often departing later than scheduled, and showing no regard for guests' time constraints. While guests were expected to adhere strictly to these timings, any request for a minor delay was met with outright refusal.Adding to the inconvenience, I received the wrong luggage upon arrival, further wasting my time as I waited for the boat. The promised 15-minute journey from the welcome center to the island stretched to nearly 25 minutes, and the boat departure was delayed by 15 minutes without any explanation or apology.Despite raising my concerns with the staff, the only compensation offered was a complimentary breakfast and a late checkout. However, when I requested a mere five-minute delay for the return boat, considering the previous day's delay and the inconvenience caused, it was met with staunch refusal.The manager's dismissive attitude towards my concerns only exacerbated the situation. Ultimately, I was unable to fully enjoy the island's facilities and felt like my time and money were wasted. This experience has left me deeply dissatisfied, and I would caution others against booking with this establishment until these issues are addressed.
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