Elena
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Отель Best Western Gudauri расположен в поселке Гудаури. К услугам гостей бар и оздоровительный спа-центр. В распоряжении гостей ресторан, круглосуточная стойка регистрации и бесплатный Wi-Fi на всей территории. Осуществляется доставка еды и напитков в номер. Гости могут воспользоваться бесплатной частной парковкой и взять напрокат лыжное снаряжение, чтобы осмотреть окрестности.
В числе удобств номеров телевизор с плоским экраном и спутниковыми каналами, чайник, душ, фен и письменный стол. Во всех номерах отеля есть шкаф и собственная ванная комната.
В отеле Best Western Gudauri подают полный английский завтрак или завтрак «шведский стол».Для гостей сервируется ирландский завтрак.
К услугам гостей 4-звездочные номера, сауна и гидромассажная ванна. Гости отеля Best Western Gudauri могут заняться различными видами активного отдыха в Гудаури, в том числе лыжным спортом.
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+: location is decent, not too far from the main area. there is an indian restaurant on premise, however wasn't serving 2 out of the 3 nights we stayed there
-: breakfast starts late, and is pretty much the same every day (which becomes monotonous if you're staying multiple nights). most staff is okay but there are a couple who weren't very friendly
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+: The staff were really nice and helpful with everything. Overall nice comfy room, with good space. Same breakfast everyday but it is nice and all I needed. Coffee machine would be nice though.
-: I was bluntly lied to regarding the spa. I checked with the hotel prior to our arrival whether the spa is accessible and was responded with a positive answer regarding the saunas and jacuzzi. More over, I was requested to schedule the visit to the spa each previous day, which I did. When visiting the spa neither the saunas worked- my main attraction in a spa. The jacuzzi was just dirty and covered with a cover a visitor shouldn't open. It's ok if the spa facilities don't work, I understand it's tough to fix in this region because a professional personal isn't available all the time, but don't lie about it just to secure the transaction. I checked with other visitors and the spa didn't work for days, so it's not a sudden malfunction. I would have chosen a difference hotel with a working spa.
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-: instant coffee for breakfast. the sauna and hammam did not work. transfer in a dirty car inside.
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+: Me and my partner came to Georgia for the first time and this was a great first skiing holiday for us as a couple. Pkiria and Teona helped us immensely with recommendations, finding ski gear, reservations for the sauna and massages, taxis and helped with taking out ski gear back to the rental shop. We loved their eagerness to help and make our stay as comfortable as possible. We had a very early check out so they even made us lunch boxes because we were going on a long drive to Kutaisi. Thank you very much for your kindness and willingness to have the most pleasant memory of Best Western and Gudauri. Thank you Maia for our relaxing massages! Best Western team, many thanks once again! You guys are wonderful.
-: Unfortunately the sauna broke so we couldn't make the most of it on our last days but we were happy with our stay anyway because the hotel staff was kind and helpful, as much as they could.
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+: The hotel staff were really friendly and helpful and the room was clean and comfortable. The in-house restaurant's Indian Food was amazing. Great value for money, considering its proximity to the ski resort. The hotel overall was also modern and well maintained.
-: The location means that it's hard to walk to any businesses and their shuttle ends at 5:30pm so you really need to stock up in Gudauri village before 5:30pm and have dinner at the hotel restaurant or take a Bolt (30 GEL) home. There can be a slight wait for the shuttle to the ski resort in the morning as well, particularly if you're leaving at peak times. Overall, I was grateful that they had the shuttle though and had no serious issues with it.
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+: Cosiness and hospitality, especially of the restaurant(open until 22:30).Variety of tasty options at breakfast was a pleasant bonus(only downside was an absence of brewed coffee,but you can order it from the bar as extra). Also proximity to the pists with included 5 minute transfer (kindly ask receptiondriver for a lift to new Gudauri,it might take longer at busy time 10AM).Saunaroof top hot bath tube could be booked for your convenience (make sure to do it day before).Ski storage is also available.Hotel arranged a transfer fromto international airport at reasonable price with a reliable driver.
-: In general good option for paid money.However there are several improvement opportunities:-room was not soundproof, we've heard neighbours talking (bring along earplugs) and noise from common corridor -in-room fridge was out of service,no electrical cable-we were lucky to have windows at backyard,as front is towards the heavily busy road loaded with trucks.
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+: The nicw and welcoming receptionist and the shuttle service to New Guduari The food in the restaurant was good
-: The waiter in the hotel's restaurant was unfriendly and unwilling to host us, and he made us feel unwolcome.
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