Туры и цены на отдых в отеле Agung Raka Bungalow VILLA 2024-2025 Индонезия, Убуд

+: Location

-: WIFI never worked, sink in bathroom faulty. Brought up issues to staff and nothing was done

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+: Very good location in the centre of Ubud, a lot of nice restaurants nearby, hotel is in good condition with big own territory, staff was very helpful

-: All was great

+: We booked a private villa with a pool for 3 nights. The hotel is a complex of villas and 2 floor buildings, located in a very picteresque area, close to lots of tourist locations: Monkey forest, Elephant Cave temple, etc. The villa is a one level building with a nice view on rice terraces and jungles. Ideal place for those, looking for autonomous relax.The buggy took us every time from reception to the villa gates. The villa itself is equipped with everything needed, has a nice pool for swimming and a stony bath. The staff was very friendly and provided us with antimosquito e-device.Our rate included breakfast, a good one at the open air.Really enjoyed our stay.

-: Be prepared to mosquitos and other wildlife at night, noise coming from the rice terrace. For those who are fans of countryside living, it’s really charming.

+: La vue et l’accueil

-: Les insectes, la climatisation ne marchait pas assez et nos serviettes étaient sales. Nous avons demandés à changer de chambre

+: Good central location lovely staff

-: Not sure if it always happens at the property or not but our water didn’t work for most of the stay. Ac not great

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+: De locatie was primaHet groen van de omgeving was om te zoenenHet personeel zeer goedAlle dingen die we hadden probeerde ze op te lossen.

-: Onze eerste kamer had een airco die niet werkte.De douche kwam wel water uit maar de stralen waren gericht naar de murenHet toilet bleef doorlopenDe tuin had een muur, terwijl ons vrij uitzicht beloofd was.De poort tot de villa kon niet op slotDe safe stond los en kon ook niet op slot, alleen met de sleutel open of dichtEr was maar 1 sleutel, geen reserve sleutel Na de tweede dag verhuisd naar een andere kamer.Stukken beter, maar de airco deed het niet, bleef warm in de kamer.Hebben de airco vervangen maar dat duurde twee dagen voor dat het klaar. Maar wel een nieuwe Geen toilet papier, geen handdoeken, geen badlakens voor het zwembad.Geen glazen en kop en schotels, om zelf koffie te zetten, de rest was er wel maar waar het in moest niet.

+: The location was superb. Near to all the major tourist attraction in Ubud.

-: In room there was no television working, Even one of the door which connects to other room was not locked, and it wasn't shutdown even after contacting room service. While, my stay at hotel, my wife was constantly scared because next door room wasn't locked.

+: Nothing. Had terrible experience with the hotel and staffs

-: DO NOT STAY HERE! They are big time SCAMMERS. Trust me, If there was an option to give 0 star I would do that.1. We booked one bedroom villa with rice field view. Upon check in immediately we realised the AC was not working2. The bathroom was dirty and the connection for the cold water was broken. The bedsheets had stains and all furnitures were worn out. Poorly maintained3. We complained and we were apparently “upgraded” to a villa with private pool and oh my god what a nightmare it was!!! The ac was still not working and to top it the room was still dirtypoorly maintained and it had geckos, rats and so many mosquitos that we could not sleep the entire night. Our 1 year old baby had mosquito bites all over her body even when we were awake the entire night just killing mosquitos. We could also hear geckos and big rats making noises it was extremely disgusting and scary. The tv did not work and the pool was dirty.4. We complained again and they had no solution. We asked for a refund but they refused. They don’t understand customer service at all. We had no other option but to again move and this time to a downgrade deluxe room. If I start listing all the problems it will be a never ending list but the room was as expected poorly maintained, no hair dryer in bathroom, bathroom had moulds and seepage smell, bedsheet stains, etc.5. They said we can take complimentary spa and food to bridge the gap between deluxe room and what we booked (even though it is not comparable at all since we had a bad experience and stay at a bad room) but we agreed since everything else was bad until now. We availed the spa a day before checkout (which was bad by the way) but upon checkout they asked us to pay food bill amd denied their complimentary commitment. They said it was optional amd since we chose spa we do not get food. Such liars!!6.