Туры и цены на отдых в отеле Rosslyn Apartments APP 2024-2025 Кения, Найроби

+: Breakfast was not part of the package

-: The daughter of the owner was really rude and disrespectful

+: -

-: Tried to scam me into paying double on the day of departure by claiming I did not pay (had proof of payment from booking.com shown to them). After long deliberations and quite hostile discussions they let me go. Almost missed my flight because of this nonsense. Please be alert if you should decide to stay there!

+: It was clean, big(enough space), and accessible. The hospitality was really appreciated.

-: Nothing

+: A warm welcome and a comfortable stay, really good place although out of town, so it depends where you need to be

-: Only the dogs at night are a disturbance! Otherwise, highly recommended

+: Very modest and wonderful accommodation that offers value for money.

-: Absolutely nothing!

+: The landlord is very generous and kind as well as her team

-: The building still needs more improvement. It needs more work to be as a guest house. More work for its pleasant experience

+: There roads to the studio should be easy for disabled

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-: There was no welcome from any of the staff, in fact I did not see any staff there at any point in my stay except the security staff and bumping into Joy when I went to enquire about wifi. This made the stay feel quite impersonal and that no one particularly cared if I was comfortable or not. A welcome note with the wifi code would be a great addition! Maybe a kettle and basic teacoffee making facilities too. The night guard's dogs were also a problem for me. They were very friendly but I'm not a dog personal particularly so having the German Shepherd jump up on me was quite intimidating. He was just saying hello but he was also about the same size as me so it was a bit overwhelming and I felt a bit uneasy leaving my apartment after that. There must be a better solution so that the dogs can stretch their legs but guests like me can feel comfortable too. Finally, the last morning I was there the wifi dropped out so I couldn't order an uber. The security guard spoke to one of the staff on my behalf to try to help. They suggested that I hail a cab from the main road, rather than order me one. Not good! Making sure your guests are taken care of should be your number 1 priority! I had to ask the local gas station if I could use their wifi (they very kindly said yes) otherwise I would've been stranded.

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