Dulika
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+: We booked our accommodation and when we arrived they asked how many nights we wanted to stay and when we said just one they said they had no more rooms left even though we booked and confirmed the booking. This behaviour is unacceptable and left us without accommodation late in the afternoon forcing us to walk the streets looking for somewhere to stay. Thank you for ruining our trip to Hikkaduwa.
-: Staff were rude and unaccommodating
Отзывы67
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+: The only positive thing about this hotel is its location and a room with the view over the ocean. However, avoid staying here by any means.
-: Hotel manager was very rude, demanded payment before entering the room, claiming credit cards cannot be used - practically extorting cash payment with conversion rate known only to him (aparently US dollars to local rupies at the date of booking - several months before the stay!). We ended paying this extraordibary managerial fees, which are not part of legal booking fees and services.Cleanliness is problematic, towels and linen are changed every 5 days and only after numerous demands. Broken light bulbs were never changed, only 1 out of 6 was working.Breakfast buffet was empty by 8:15am and never replenished.
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+: Sijainti hyvä, suoraan rannalla, ruokapaikat ja ostelut vieressä
-: Palvelut ei toiminut, pyyhkeitä piti erikseen pyytää monta kertaa, huoneen lattia oli todella likainen saavuttaessa. Aamupala ei kuulunut hintaan, alkoholia ei tarjoiltu, hissi oli epäkunnossa ollut jo ilmeisesti pidempään. Netti surkea huoneissa
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+: Breakfast was suitable enough. View was good and the bedroom was ok. Plenty of places to eat nearby and on the beach. Swimming out the front was very good.
-: Lots could have been better. Our door didn’t open or close properly. They advertise a bar and restaurant however there was never anyone in there to ask for something so we made our own drinks and drank outside. The bathroom was very mouldy. For the 2 days we were there we couldn’t get a deck chair due to selfish people popping their towels on early in the morning and not using them (not the hotel’s problem of course) As usual they can’t get it all right.
Отзывы67
+: on the beach,very comfortable for two night but not more…beautiful view on the indian ocean !
-: property very bad! we had a lot of cockroach and ants… and staff was not very friendly
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+: The room had been renovated. Large and bright with ocean view
-: Lift not working and from reviews not been working for months. One person with us had COPD so far from ideal. No bar. Clearly an old hotel in need of a lot more renovation. Even the black floor tiles were worn down to the white. porcelain. Staircase walls dirty. Bed linen and towels not changed unless requested. Only 3 changes in 2 weeks. Shower screens never cleaned nor glass screens on balcony Only 10 sunbeds for a hotel of over 50 rooms. No sunshadessun umberellas. Dining room was all glass windows which were in need of a clean as were all corridor windows. Pool area in need of power washing and grass in need of cutting.
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