Raechel
+: The staff is wonderful. From Jazer at the front desk to Patricia in the coffee shop, and waiters Pedro (Risotto) and Jose (poolside), everyone busted their patooties to provide excellent service. Cannot beat the perfect beach location, away from the madding crowd, yet close enough to walk to the action if you wish. Stunning view from the balcony, white sandy beach with relatively gentle waves, and three pools, one exclusively for adults. Beds were comfy with lovely linens. Big towels, fairly good toiletries and a fridge with sodas and water.Inclusive coffee was yumsters, although you could get Starbucks if you paid extra. Gigundo brekkie buffet with a dozen hot dishes (hot cakes and waffles for the kiddies, tamales and meats for the bigs) and a swell array of fresh fruits and yogurts. And, you can get a complimentary mimosa every morning.
-: There are 13 floors, 800 guests, and ONE ELEVATOR out of four was working. There were two, but the pool elevator got stuck three times with people in it and they had to pry open the doors to get them out. The QR code reservation system didn't work well and people were kinda steamed about that. It seemed like someone had hacked the system. It opens at 9 a.m. and immediately there are no reservations available. I was able to figure out how to beat it: Have it open and filled out and pull the trigger on it at 8:59. Still, we would get there and the resto would be empty, with people waiting outside on standby.
Отзывы585
