Туры и цены на отдых в отеле Secrets Impression Moxche (Adults Only) 5* 2024-2025 Мексика, Плая-дель-Кармен

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В данном отзыве отсутствуют комментарии

В данном отзыве отсутствуют комментарии

В данном отзыве отсутствуют комментарии

В данном отзыве отсутствуют комментарии

В данном отзыве отсутствуют комментарии

+: everything about this all inclusive is amazing; beautiful views; great view; nice relaxing environment; breakfast was great; lunch had a lot of solid options near the beach, by the pools and in the facilities; dinner options were amazing plus shows were entertaining. will be back

-: the gym could be bigger or a separate gym for the impressions hotel would be amazing; beach are is also limited but at least its private

+: Todo

-: El agua fría de las albercas

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+: The hotel itself was great, with amazing friendly staff including the butlers, amazing food, infinity pool, yoga lesson, everything else was wonderful except for their transportation service.....

-: We would never, ever come back or any other Hyatt hotels as long as they are working together with Amstar the transport service. We booked the transport service via Amstar, which was the only option they said, so that we can travel to the airport and get back home. We made the payment via card and received confirmation, including the boarding pass. However, after waiting for 20 minutes at the designated spot at the agreed time, the taxi still wasn't there. When we went to the desk to ask, they told us that our booking was cancelled because the transaction was cancelled. They said they could not provide us the transportation, so we had to book another taxi, make another payment, and travel to the airport with extra stress and frustration. 2 weeks have passed and I still do not have the payment back, which they insisted got cancelled. I am starting the dispute process on the transaction, which is causing us even more stress and waste of time.