Туры и цены на отдых в отеле Andara Resort & Villas 5* 2024-2025 Таиланд, Пхукет

+: מלון מהמם. יוקרתי, נקי ומתוחזק. לחדרים נוף לים. ארוחת בוקר בסיסית

+: Quiet location

-: Disappointing Experience at Andara Phuket - Room Service and Room ConditionI am writing to express my extreme disappointment with my recent stay at Andara Phuket. As a guest paying almost $1000 a night for a supposed 5-star experience, I expected a certain level of service and accommodation quality, both of which were sorely lacking during my stay.To begin with, the room service provided was far below the standard I would expect from a luxury resort. The staff seemed slow to respond to requests, and the overall level of service was subpar.Furthermore, the room itself was in a disappointing condition. There was a water leak from the faucet in the bathroom, which not only created a mess but also raised concerns about water damage.Additionally, I was shocked to find a palm print on the wall of the bedroom. Despite notifying the hotel staff repeatedly about the need for the walls to be cleaned, no action was taken to rectify this issue. It is unacceptable for a high-end resort to have such obvious cleanliness issues in guest rooms.Moreover, the blanket provided in the room was torn, which is simply inexcusable for a property that claims to offer a luxury experience. This lack of attention to detail and maintenance standards was a major letdown and significantly impacted my overall enjoyment of the stay.In conclusion, my experience at Andara Phuket fell far short of the expectations I had for a resort of its caliber.I hope that my feedback will be taken into consideration and that necessary improvements will be made to prevent other guests from experiencing similar disappointments in the future.

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-: Breakfast spread could hv been better

+: Entering the villa was really an exceptional experience with plenty of space, decoration and artwork in local style and relaxing music playing in the background. The pool of the villa was nice and the hotel common pool was splendid, with usually plenty of space. The hotel breakfast was versatile with many choices of different types of dishes. The hotel personnel was really helpful, resourceful and polite. The hotel has an agreement with one of the beach bars where you can use sunbeds and get beach towels for free, and also good service. The hotel has also free taxi service to the beach.

-: The pool of the villa does not get sunlight practically ever, but the hotel common pool is sunny. Some of the villas are pretty high up, but there are golfcarts to move you around.

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+: Paradise, luxurious and authentic to bring in Thailand. The 2 bed pool suite made it feel like we had a real home away from home. The pool was always so peaceful and quiet where you never had to worry about beds not being available. Views were spectacular. Food was great. Staff so very accommodating and helpful. The places to go nearby were a mix of amazing and cute, and the hotel have a free car to drive you and collect you. You get looked after from the moment you arrive and can have both peace and fun on a holiday here however you choose!

-: Loved it all but helpful feedback would maybe be a more modern set up with tv music connectivity so you could stream music and films when wanting to hang out in your room.

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+: Very well maintained with great lay out of the room. Great restaurant and spa with very handy free shuttle service anywhere in Kamala Beach.

-: Nothing