Туры и цены на отдых в отеле The Tongsai Bay 5* 2024-2025 Таиланд, Ко Самуи

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+: The hotel has its own bay, which makes the place rather exclusive. Another plus is the staff - as most of them are quite helpful and sincere. Good housekeeping and efficient buggy service.

-: We booked a Tongsai Seaview Villa with a private pool so that we can have our pool. However, the photos shown on booking.com do not reflect the truth about the pools you may get if you book one of these villas. The photos depict a large infinity pool in front of the villa. Yet, the room we got initially, had a very small pond-like pool at the corner - all in the shade (Room 508). After raising the issue immediately after we checked-in, we got relocated to another room the next day (Room 511), which offered a somewhat improved pool location and overall design, but still featured a dated, pond-like pool reminiscent of the 90s. From hotel's perspective, each room in this category is unique and pool sizes can differ from 4 meters long to 8 meters long (which is mentioned when you click on the description). I find it unfortunate that the hotel was not transparent enough to reflect this variation in the photos as the photos show only a Tongsai villa with only one type of pool (8 meter-long infinity pool). Had we been aware of this variability, we might have reconsidered our choice. Regarding maintenance, the pools in the aforementioned rooms were in need of renovation, with moldy green marks evident between the broken pool tiles. Additionally, the wooden terrace showed signs of wear and tear, indicating the need for refurbishment. As noted in other reviews, the air conditioning was inconsistent and directed towards the bed, which made for an uncomfortable sleeping experience. Compared to other hotels we've stayed at, the breakfast was minimal for a 5-star hotel. One positive note was the juice bar, where Ms. Pu's ever-smiling demeanor brightened our morning. The hotel attempted to mitigate our disappointment with a beachside dinner and a massage, gestures we appreciated. Yet, this does not make up for the absence of transparency and the bitter end to our 1-month Thailand trip.

+: Servizi eccellenti, grandissima cura nel dettaglio. Dall'accoglienza alla pulizia delle camere, tutto è curato nei dettagli. Accoglienza molto calorosa, davvero apprezzata.Molto buoni anche i ristoranti disponibili

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+: Das Hotel ist wunderschön in die Natur integriert, die Zimmer waren extrem sauber, die Betten sehr bequem. Das Personal war vom Gärtner angefangen bis zum Hotelmanager, der jeden Tag präsent war !, extrem freundlich und zu jederzeit bemüht das es einem gut geht, es wurde quasi jeder Wunsch von den Lippen abgelesen. Das Frühstück war ein Traum, alles wurde frisch zubereitet und liebevoll serviert. Wir waren abends öfters in der näheren Umgebung essen, wobei das Hotel uns auch da behilflich war. Es gibt einen Shuttle, der unwesentlich teurer ist als die ortsüblichen Taxis. Da das Hotel in einer Bucht liegt die von anderen Reisenden nicht zugänglich ist, ist man quasi unter sich. Zum Erkunden der Insel haben wir ein Moped gemietet was auch reibungslos über das Hotel lief. Wir hatten einen Zimmerwechsel der ohne Zeitverlust vom Hotel organisiert wurde. Ich glaube nicht, das es einen besseren Ort auf der Insel gibt wo man seinen Urlaub verbringen kann.

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+: Perfect in every detail…

-: Nothing…

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