Kerry
+: Some of the staff were really lovely and made our stay better for helping to accommodate my children when the kids club was closed they let them play in the clubhouse and use the arts and crafts. The patisserie was also very good
-: We booked this hotel due to the kids club facilities. So I think that if the kids club is advertised then if it is NOT going to be running for the majority of the holiday that should be stated before letting people book as otherwise it's a totally different experience for a family staying. Especially with the prices paid. Also there should be ice creams available outsidepoolside it was quite a mission to get these and carry through the hotel back outside across the hotel also normal savory snacks that were suitable for my children. Not what you'd expect from an ultra all inclusive
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