Туры и цены на отдых в отеле Surtel Hotel 3* 2024-2025 Турция, Кушадасы

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+: Central location, straightforward checked in & out. Helpful staff. Typical Turkish breakfast with minimal choice.

-: No sufficient lightings in the room. 2 busted bulbs. Single toilet flush which consumed more water. The swimming pool was not functioning with old stocked water. Outdated furnishings.

+: Posizione

-: Colazione

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+: It was lovely great location

-: No iron breakfast wasn’t good

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+: - The location of the hotel, in the Center- the lady from front desk, she was kind and helped us change our room. She was really making sure she doing her job, unlike some of her colleagues.

-: - when we arrived, the guy from the frontdesk was not helpfull at all, was arrogant and defiant. Initially we received room no. 308: it was horrible: very dirty, everything smelled like urine (including the closet); there was only an electrical outlet so you could not use the TV and fridge in the same time (we requested a triple, but were informed that we have to wait until the guy from tech suport arrives next the next day); the chairs from the balcony were also dirty and could not be used. In front of the TV was a broken ashtray (dirty with ash). This room should not exist in a hotel!- the food is horrible, very poor!! Without taste, no variety. Nothing to chose.- The cookies from 4 pm exists only on paper, those are not actually served. - all kind of strange restrictions: there was a notice that 'you are not allowed to fill your bottle from their water dispensar'; the barman told me to return the plastic glass once i finish my drink - it was like they treated us like thiefs- wifi is bad, you can barelly use it around the front desk- the owners are very arogant, they do not care about the tourists and their stay at the hotel. They are considering probably that they are doing you a favor for letting you stay at their hotel, not considering that the tourists are the ones making sure the hotel exists. They do not even say a simple 'hi'- the restaurant Staff is constantly reminding you about their tip boxes (this summer i've been to a lot of hotels, but Surtel is the only one where the Staff keeps showing you the the tip boxes)-overall, al old looking hotel (stucked 80's), with no facilities and dirty

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