Wakacje i ceny wakacji w hotelu Unique Club at Lopesan Costa Bavaro Resort 5* 2024-2025 Republika Dominikany, Punta Cana

-: Desde que hicimos la reserva hasta que llegamos al hotel NADIE nos cominicó que el parque acuático estaría cerrado por reparaciones. La única razón que escogimos quedarnos ahí fue por ese parque, para que nuestras hijas pudieran disfrutar. Estuvo cerrado toda la semana(19-24mayo24) que estuvimos. No fomentaban las actividades para los niños, solo tenían el "kids club" que siempre daba la impresión de estar cerrado, con poca luz, y no se veía movimiento de niños y empleados. Y de hacer actividades era uno o dos niños pq no las comunicaban, y cuando buscabas en el app las actividades no estaban actualizadas. Mi hija de 6 años jugaba sola y para la de 2 años no tenían nada. Tuvimos un día completo de lluvia, el hotel ni empleados hicieron algo para motivar a los niños. No había espectáculos para niños si no adultos. Este hotel no es orientado a familias con niños pequeños aunque lo quieran describir como tal, es más para adultos. El área del Boulevard donde se encontraban las tiendas etc, era como un desierto siempre, el Candy Store con el rotulo de abierto y siempre cerrado. La comida en los restaurantes malisima, en el restaurante mexicano El Charro, encontramos un peli en mi comida y nadie vino a disculparse ni mucho menos a ocuparse. Los empleados no sabían los menús ni la descripción de las comidas. Y sobre los cuartos, nos quedamos en el área Unique que la realidad de UNIQUE no tiene nada, la limpieza del cuarto fatal, encontramos una cucaracha en el baño, nada agradable cuando estas con niñas pequeñas. En fin no me volvería a quedar en este Hotel, no vale lo que cuesta.

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+: The property was very nice, all newer facilities. Its a large property, you will get your steps in! There were a lot of food options available with average to above average quality of food. The "Boulevard" with all the different things to do there was nice to have for some entertainment at night, including the (small) casino. The Unique side of the beach was nice to have a secluded area. Victor, our butler, was very timely and took care of all of our requests as soon as possible. The gym is really big and has everything you need. There is a clinic and pharmacy on site with everything you need there.

-: It's hard justifying the cost of the Unique package. We were originally told of a 30 minute massage, which ends up being a 45 minute hydrotherapy or basically a high pressure water fountain and cold jetted pool. We didn't get any extra bottles of rum. The lobster offer is also deceiving because it is only offered on select days. We were not made aware of this and had preplanned our reservations at different restaurants. The Unique club buffet was nice with higher quality food but the food tended to be cold and there was more variety at the other buffets. The service was also lacking throughout the property. In some restaurants, such as Gondola, we waited over 1.5 hours from when we ordered to getting our food. On the beachpool, the servers were too far and few to take our drink orders and most times you wouldn't be able to get a drink order in for a long time. While the beach is beautiful with really blue waters and a private area for Unique, there were too many vendors running through selling products. In addition, there are boats surrounding the property, often playing extremely loud music as they pass by. The drinks, property, and restaurant food quality was amazing, it is hard justifying the extra cost of the unique package when we didn't receive most of the benefits of Unique. Do yourselves a favor and book the regular or adults only, save your money. You will get 95% of the hotel with the non-Unique package while saving your money.

-: el serevicio Unique incluye una visita por parte del personal del hotel hasta las 10 pm. Nadie te avisa que van a venir a tu habitacion a ofrecerte agua o alguna toalla. Por lo tanto si estas durmiendo te van a tocar la puerta para despertarte y preguntarte si estas bien. Bien estaria que te lo informen o que te dejen dormir en paz y no que te toquen la puerta a las 10 de la noche cuando ya es de noche hace 34 horas.

+: This hotel was terrible. I was here for 10 days and I had a bad stay. The only good thing was the location and the pool

-: This hotel was terrible from the beginning. We were here for 10 days. The staff, The security specialty vector (didn't show his badge so this is what he said the receptionists called David and katirin. The first night was terrible they gave a room that was not the one we booked and it was not clean at all. the main reception was closed. we got to the hotel at 1 and got our rooms at 3:30. Secondly the security followed my family and watched us in an uncomfortable way for no reason. On our third day I went to walk at the beach at 10 pm and there was only one security there no one else. When I came back 10 minutes later my shoe was gone and my socks were left on the sand. I went to the guest service and told them this and they didn't even look at the security camera and told me sorry it was lost we can't help you. There was no clean towels in our room and we called 5 times to ask them for new towels but they brought them the next day.

+: Instalaciones.

-: La atención del personal de los restaurantes es muy mala.Groseros, poco diligentes. Te tiraban los platos a la mesa, servían mal y se olvidaban de los pedidos. La peor experiencia en el restaurante “el charro”. Meseros groseros.Para el precio que se paga por la experiencia unique, el licor es de bajísimo calidad.

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+: Perfecto para ir a descansar.

-: La comida en algunos restaurantes puede ser mejor.