Mohamed
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Opinie662
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+36
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Experience the best of both worlds at Mövenpick Resort Aswan. Located on Elephantine Island in the middle of the River Nile, Mövenpick Resort Aswan is a world of green in harmony with nature. A true haven of comfort and relaxation for those who want the best in a quiet and peaceful place. You can stroll between the state-of-the-art birdwatching station , organic farm , deer house , fish pond and more than 3000 fruit trees. To safeguard nature and minimize our impact on this beautiful spot, we take every possible measure from increasing green area to recycling food waste into fertilizer and eliminating single use plastic whenever possible . The well-appointed 404 rooms & suites are spacious and stylish. All of them offer private balconies or terraces, and many enjoy panoramic views across the river. For an exceptional culinary experience , you can choose between 4 restaurants and 3 bars catering to every taste.
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Opinie662
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Opinie662
+: Service was incredible.
Opinie662
+: View
-: The hotel stay was the worst experience I've ever had. Air conditioning was not working and it was 43 degree , it was under maintenance, they did not inform us. The staff were not well trained to ensure customer satisfaction.
Opinie662
+: The view only
-: The hotel stay was the worst experience I've ever had. The customer support was abysmal - I have never encountered such a low level of service in my life. From the moment I checked in, everything was a disappointment. It was under maintenance.The sound of sanding and refinishing in the hotel was so loud. It was 43 degrees and the air conditioner wasn't working. We called the hotel reception but they hadn't fixed it.Everywhere in the hotel didn't have air conditioning, imagine eating in an oven
Opinie662
+: Room is excellent, peraphs the air conditioning a bit noisy. Even the position, on an island, was very beautiful
-: A noisy AC system, we had to switch it off
Opinie662
+: La vista del restaurante en la sima de la torre
-: Parece que gran parte del hotel estaba fuera de servicio. Los parques de noche muy oscuros y solitarios. La comida del restaurante no era abundante.
Opinie662
+: Panorama bar fantastic, resort infinity pool sensational, fascilities were excellent, spa fa
-: restaurant food was average
Opinie662
Opinie662
+: Das Frühstücksbuffet war sehr reichhaltig und abwechslungsreich. Die Zimmer und die Anlage waren sehr modern und während unseres Aufenthalts nicht überlaufen.
-: Das Personal beim Frühstück am Buffet hätte etwas ambitionierter sein können. So wurde z.B. das Omlett zubereitet und einfach stehen gelassen, obwohl zugesagt wurde, man solle Platz nehmen. Schließlich haben wir uns das kalte Omlett selbst geholt. Dagegen spricht zwar grundsätzlich nichts, aber der Koch stand nach der Zubereitung einfach herum, so dass man hätte erwarten können, dass er die Kellner - die stets unterwegs waren - darauf hätte hinweisen können.
Opinie662
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