Anette
+: Didn't take breakfast
-: I received a room for disabled which was not what I ordered.The staff were rude and not helpful at all.I asked for extra towels twice and nobody cared to being until I reported to the reception.The bathroom was slippery had no bathtub and my son slipped in the bathroom since it's designed for disabled.I asked for a towel for the floor which I received just once after so many days of asking.Thr location of the hotel is good but no cleanliness.There was a uswd plate with food in the staircase lying around for 4 days straight and smelling very bad.One staff passed by and just left it there.The refrigerator in my room not working and was left like that the whole five days I was there even after reporting the issue to housekeeping.Bad service overall.The bell boys just stand and gossip nobody greets your help with your luggage unless you ask.
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