Тури і ціни на відпочинок в готелі Desiterra Suites VILLA 2024-2025 Греція, Санторіні (острів)

+: Excellent property & facility!

-: Location was a bit far away but no problem at all with a car

+: I checked in very late. The girl helped me check in. She is so kind and very polite.

-: The staff told me they can take me to the B&B I booked by car. And I took and paid 30 euros. However, the driver dropped me off at a random hotel. And I called the receptionist. The manner of them are very bad. The man didn’t listen to me, he just talked and talked. Before departure, I showed the driver the address showed in Airbnb. It’s Vothonas 847000. And the receptionist also saw it. And I thought it was exact address and postcode because I used this showed address in Airbnb to find the place in the past. I also said to the driver it is the postcode in the car. The driver didn’t say anything. So I thought it was correct. However it’s only an entire address of that district Vothonas. I knew this from the staff in the wrong hotel. As a tourist, I don’t know this but they know definitely! The staff in this wrong hotel said sorry to hear about this terrible experience to me. He also think they are very irresponsible. So the staff here only want to make money. They don’t care if it’s correct or exact. The staff said they have dropped me off at the hotel they SUPPOSED TO BE. So ridicules! They didn’t ask me and didn’t tell me that is only an entire address! No one wants you to suppose ok? So funny! They still think they are very nice and helpful. Actually, they are very mean and don’t care your feelings. When I called them they just said this is not their fault and they can do nothing. They only care about money. When they get dtheir money, they don’t care anything wrong with it.

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+: Breakfast included, staff were amazing and so helpful. Will be staying again.

-: Nothing.

+: Polite, friendly and helpful stuff.Clean and comfortable amenitiesMust try the Spa

+: Magnifique villa avec piscine privé, cadre calme et reposant.

-: Petit mésaventure avec un employé lors d’un room service nous avons réglé la note directement, le montant total de la note en cash … lors du check-out mauvaise surprise on nous demande de régler la note … l’employé avait pris le cash pour lui et la note reste impayé dans le système …

+: Le personnel de restauration toujours à l'écoute dommage que le petit déjeuner soit uniquement composé de pancakes

-: Le personnel de l'accueil , aucun service client... le client est une machine à 💲dans cet établissement quand vous demandez la possibilité de rester un peu plus dans la chambre pour attendre notre vol de départ c'est un non catégorique alors que l'établissement est vide .... Ha si pardon , on vous propose d'attendre par 40°C à la piscine avec un enfant de 4 ans