Joanne
+: We had an amazing stay at the Renaissance. From the prompt reply to an enquiry about airport transfers, to the smooth check-in experience, amazing room with a super comfy bed (we were delighted to get an upgrade to a suite!), wonderful and well-trained staff, an incredible breakfast buffet with a huge variety of cuisines, and great facilities including a golf buggy driver to deliver us to our room at the bottom of the multi-tiered resort. Every interaction was exceptional.
-: We found the multiple elevators in different wings of the hotel to get to and from our room to reception a little bit tedious but that can't really be helped in a hillside resort. You can always request a buggy pick up but most of the time we were happy to navigate this ourselves considering we were given an upgrade to a suite in the lower area level of the resort.
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