Kiran
+: Prigen is located between Surabaya & Malang. I opted to stay in this region as preference to be away from the hustle and bustle. Access to this place can be only by taxi or cab & is about 60mts away from Juanda Airport and for that matter similar travel time to Malang. The hotel is nicely located in the foot hills of volcanic mountain, most rooms face looking down the valley and the to adjacent volcanic mountain Penanggungan, little of noise pollutions. View from the restaurant is great. The hotel staff are friendly though conversing in english required bit of effort as most speak only the local language. The breakfast spread is decent serving both western and Indonesian cuisine, choice of western is average. The hotel food is great and that is one this which stood out for us even though the menu options are only catering the Indonesian and some continental options, they also accommodated our occasional special request. Right outside the hotel has street food options like satay, goreng etc including corns which seemed very popular. Room was good and decently clean, there are signs of worn-out as the towels etc seemed old and used up. The bathroom accessories were basic. The Spa in the hotel is of decent quality and staff very friendly, will have to specify the requirement to get the best out of it. Location is bit away from town so need Grab to do the shuttling. There are few waterfalls nearby and are worth trekking. Overall very good experience and surely value for money.
-: Communication is something worth considering improving, the TVs are small screen and old fashioned, bathroom accessories and towels etc need some upgrade.
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