Khrystyna
+: It was a bad experience. 😡First of all we got the wrong room (we paid for room with double bed. But instead we got a room with twin beds.) Staff didn’t want to even believe us that we got a wrong room. They said it is a superior room… the room was dirty. Everything inside the room has been damaged. Cracked tiles in the bathroom, scratches on all surfaces, chips on the mirror and glass table, damaged floor. It was the same for both rooms we got. I had to take a pictures and show it on reception cause no one believed us. All surfaces were scratched or dusty. In the bathroom was really bad sewer smell 🤢We tried to contact meneger but staff didn’t allow us to do it. An excuse was that he is not at the hotel and they will try to contact him. Of course no one didn’t contact him and we didn’t get any response about it. We were offered the free breakfast and to do not pay city tax. Breakfast was also bad. That was not enough food for people. Coffe mashin didn’t work properly. Some food was standing without any c Читати повністю
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