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Set amongst tropical gardens, Fairmont The Norfolk offers luxury accommodation in an early 19th-century colonial building. It includes a fitness centre with sauna, 6 restaurants and a heated outdoor pool. Elegantly decorated rooms include a flat-screen TV, marble bathroom and views of the surrounding garden. More spacious suites feature a separate seating area and some have a large, furnished terrace. The Norfolk features a modern-style American steak house, a classically furnished wine bar serving hors d'oeuvres and a poolside restaurant. Historical Lord Delamere Terrace restaurant and bar provides an international à la carte menu and drink selection. Free WiFi is available on site. Shopping and cultural tours of Nairobi can be organised at the 24-hour front desk. The gym has personal trainers and daily classes as well as a steam room and massage facilities. Business guests are also offered a complimentary return shuttle to their office with free WiFi on board. A collection of Kenyan history and culture can be seen at the National Museums of Kenya, a 15-minute walk. A shuttle is available at a fee for Jomo Kenyatta International Airport, 18 km away.
+: The vegan salad dish in the restaurant was so good. My room had no hot water, and the taps were not running. I told a staff member who sent someone to fix it straight away. I liked how the staff met me outside with a towel and a drink on my arrival
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+: We loved the garden and the cin cin bar. Great atmosphere, very kind, helpful and smiling staff. Excellence at all levels and in details - live jazz band in the evening, great smell in the lobby and even great body wash!
-: Have to be difficult to complain about anything. Would just love to have more nuts for breakfast.
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+: Staff excellent
-: Meal’s expensive given quality of cuisine I will go back - prefer this type of hotel to the characterless international chains
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+: brilliant settings and location but terrible handling of payments
-: after 4 days, my hold on credit card is still on!
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+: The service was excellent, food was very good and lovely cocktails
-: Nothing not to like
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+: like green , staff help full . smile all the time . welling to help and advice if any question u ask .
-: spa need to give her more adding value to this area the staff they are good but room need to be more elegant and more relax .
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