Тури і ціни на відпочинок в готелі Ritz Gate Kalutara 3* 2024-2025 Шрі-Ланка, Калутара

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-: I have reserved for 11-12 PM, but they replied, in the hotel no one available to issue the the room, waste of time

+: I was not able to check-in because receptionistcare taker was intoxicated and verbally harassed me with filthy words and moreover, he was trying to hit me too.

-: Hotel Caretaker was so drunk when he was trying check me in, he got mad at me when i asked from him very politely to show me the room, then he kicked me out from the property using very filthy words use for animals, I think he was out of his mind, I didn't feel safe to stay at alI so i left the place straightaway. I hope some one will report this place to the tourism board and nearby police station, definitely not suitable for human beings.I would like you to take this complaint very seriously, the way that intoxicated care taker treated me and his vulga words used at me not suitable for any human beings.

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+: The food was good and the place was walking deistent to main road and the beach.

-: towels and bedsheets weren't fresh.

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+: their service was very good, and foods awesome.

-: bad smell from the bathroom.payment replacement issues.more than differ from the photos