Тури і ціни на відпочинок в готелі Ekho Surf (ex. The Surf Bentota) 5* 2024-2025 Шрі-Ланка, Бентота

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+: Very calm and relaxingFriendly staff

-: Room should have been better for price A bigger washroom

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+: Reception staff (especially Kinchanna) and pool manager were helpful and understanding. Location was perfect and hotel was clean.

-: Other staff were not knowledgeable and unhelpful. F&B staff and operators were of little use and regularly provided incorrect information.Was verbally and almost physically attacked by some random dude on the hotel beach and the hotel staff just looked on, security guard on duty just stood there with a smile, absolutely useless!Waitress wouldn't let me order seafood stating that I didn't have "a meal plan" despite telling her that I wanted a la carte menu and will pay directly and basically kicked me out and sent me to the coffee shop. Shame the hotel missed out on a big bill.

+: very frendly stuff, clean room,nice view, everything was prfect.

+: I recently stayed at your hotel and wanted to express how much I enjoyed my experience. The room was immaculate and very comfortable. The service was exceptional; the staff went above and beyond to ensure my stay was pleasant.I was particularly impressed with the variety and quality of the breakfast buffet.Thank you for making my stay so memorable. I highly recommend to anyone visiting the area and look forward to returning in the future.

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-: Hopeless service and the managers response was also hopeless..

+: Excellent location. Right on the beach.