Тури і ціни на відпочинок в готелі Sleep at Phuket (ex. Crystal Guest House) 3* 2024-2025 Таїланд, Пхукет

-: There were rats crawling in the walls sheets were stained , staff were unhelpful and we ended up leaving in the middle of the night

+: Good stay

-: Would have been a great stay but I did not have a hot shower during my stay unfortunately

+: Only stayed one night but had everything you need and it’s in the heart of the old town great value for money

+: Me gustó la habitación tenía todo lo que salía de en la foto

-: La cama no era tan cómoda,

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-: แอร์ไม่เย็น

-: Terrible customer service. I emailed them more than 6 times. I think it was 8 times in total and they ignored every email that was sent to them but they took my money. I accidentally clicked on a booking, realised the mistake and emailed them straight away to notify them and request a refund. The agent I booked it through also asked them to at least part refund me but they ignored them too.My advice to others looking for accommodation is find somewhere else to stay. If you book with them they will not respond to any queries concerns you may have but they will ensure that they take your money. What's annoying and frustrating is that they ignore contact you make with them and you cant stop payment on your card so you lose money for a place you didnt even sleep at. .

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+: Limpio y cómodo. Nos reservaron un taxi para el aeropuerto

-: Tuvimos un problema con una de las personas de recepción y nos llevamos un gran disgusto, lo cual amargó el recuerdo del hotel