Wakacje i ceny wakacji w hotelu Biblioteka Hotel (ex. Rozmarine Hotel) 3* 2024-2025 Gruzja, Tbilisi

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-: I really do not recommend it. 1st we arrived then the staff took out our passports and blackmail us that we have to pay now or they will not return our passports even if we pay later. After payment, we requested the staff for the bill. They got stressed they called to the owner and we spoke with the owner, who was extremely rude. He said that we were not his guest just the client and he was supposed to give us the bill which he did not. he also said that if we do not like the property then move out, because we reached very late and there was not refundation of the stay then we stay for one night and we moved next day to a much better property. I really do not recommend the accommodation!

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-: When I arrived, they told me that there had not been available rooms and this was despite my reservation.

+: nothing

-: staff, location next to a busy bar

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+: Good location, good room, clean.

-: I had to get cashback for the order but even I've paid in cash as was described. After ordering, the property said that my credit card is invalid and order was cancelled but actually it was not cancelled and credit card should have been used only in case of no payment in cash!

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