Melise
+: Place very near to airport with shuttle bus from 430am. With very friendly staffs
-: Broken table, cockroach in the toilet
Opinie17
Grand Royal BIL Hotel features a restaurant and elegant rooms with air conditioning a 5-minute drive from Lombok International Airport. Guests can lounge on the sun beds by the pool. Wi-Fi is accessible for free in public areas. A 15-minute drive from Grand Royal BIL Hotel takes guests to Lombok’s Kuta Beach, while the white sand Senggigi Beach is 65 minutes’ drive away. It takes an hour to drive to the centre of Mataram City from the hotel. Offering views of the pool or garden, rooms include a seating area, flat-screen TV and a minibar. All rooms have a private bathroom with free bath amenities. Luggage storage is provided at the 24-hour front desk. Staff can help arrange car rental and airport transfers. For guests’ professional needs, the hotel houses a meeting room and a business centre. Indonesian, Western and Asian specialties are served at Grand Restaurant. Meals can also be enjoyed in the privacy of guests’ rooms.
+: Place very near to airport with shuttle bus from 430am. With very friendly staffs
-: Broken table, cockroach in the toilet
Opinie17
+: Niente a parte la vicinanza all' aeroporto
-: La struttura è tra il fatiscenteabbandonato e la ristrutturazione, la piscina inutilizzabile e nonostante abbia sentito la struttura nei giorni precedenti al mio arrivo non sono stata informata di questa cosa, ovviamente avrei cambiato albergo se l'avessi saputo,c'erano operai che dormivano sui divanetti nei corridoio, ero l'unica cliente. In pratica una truffa
Opinie17
+: Dekat bandara Lombok
-: Kamar yg kurang bersih serta kurangnya persediaan kebutuhan kamar mandi.
Opinie17
+: Nothing
-: The pool area has rotten and broken wood, it was breaking as we were walking on it.Room extremely dirty and disgusting.Several cockroaches come up the bathroom drains. Food was not a hygienic look.
Opinie17
+: The staff were nice.That was all.
-: Mould on walls, rusty fittings in toilet, damage ceiling ,hole in basin , smell of mould in room ,dirty bedsheets ,damaged shelving ,smell of faeces and sewage, plug sockets not working. No food available in evening,breakfast rubbish ,cobwebs around room ,dirty walls, swimming pool dirty whole building in disrepair would not recommend at all
Opinie17
+: Didn't like anything...
-: Extremely disappointing stay, the hotel had no warm shower, there was a smell when the water was turned on, the flush of the toilet was not working properly, the bath tub was filthy and not well cleaned, breakfast was basic, facilities was not well maintained, swimming pool was dirty like it was not cleaned
Opinie17
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Opinie17
+: the airport transfer
-: - dirty- outdated- nothing worked- air conditioner made the whole room vibrate
Opinie17
+: Proximity to Lombok service
-: Air conditioning in first room I was given didn’t work, so I asked for a different room. The air conditioning in the second room was really loud and made it difficult to sleep. The faucets were dirty, there were insufficient electrical plugs in the room (1), which meant you could either charge your phone or have the bedside light on. There was no place for the bar fridge to be plugged in. It was rundown and needed some rejuvenation l thought. Though it was supposedly 24hr reception, I called down at one point and didn’t get an answer.
Opinie17
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Opinie17
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