Hotel Crystal Family Resort & Spa 5*

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+: Emplacement tout a disposition.

-: Connection wifi trop lent

+: Kuin tavallisesti, aina ihan sama, kananmunat ja makkaranakki

-: Epäsiisti huone, muurahaiset huoneessa. 3 pv, 10 nestä ilmastointi ei toiminut. Tuncay Altundag manager -epäkohtelias. Firstly, a room with two separate beds was paid for and booked, they gave me one, I had to move the beds apart. There were always ants in the room, the room was old and dirty. The climate control didn't work 3 days out of 10, I tried to talk to the front office chef Tuncay Altundag , I got a rude answer, everyone is like that now. I have stayed at this hotel 4 times before, I won't go there again, the hotel has deteriorated a lot, plus the rudeness in communication with the management, when I asked the front office chef TUNCAY ALTUNDAG, if I could talk to his management about the problems I mentioned, I got the answer that he is the most important one here and can't help me in any way.

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+: Nice hotel, good food, great stuff. I really liked the fresh fruits, my girls enjoyed the water slides, even at high season there were no queues anywhere. The territory is small, but there is plenty to do.

-: The night receptionist is ridiculous, he is unpleasant, unprofessional and a bit rude. It is really a shame since most people are lovely and do a great job including other receptionists. I really hope you consider replacing him, if i ever come back to this hotel, I would try to avoid checking at night time.

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+: Very clean, staff and entertainment crew are outstanding

+: The service is really top notch! The staff is friendly, the food is varied and delicious, the hotel has direct access to the beach, which is beautifully decorated. A truly ultimate vacation experience.

-: However, if you come with small children, you should be prepared that the hotel does not offer a variety of food for small children. If you are staying for a long time, your child will be fed up eating noodles or French fries for every meal because there are simply no peas, green beans, beans, carrots and other vegetables (without spices) that can be served to children. Those meals that are intended for children (probably also diabetics) are always the same and this is a problem because the children's menu should be varied.

+: Everything was amazing, the staff was working really hard and they was very kind to us. Many show’s and games where offered and it was a great stay for us we enyojed it really. Thanks Crystal Family👍

-: Nothing.