Hotel Yasmin Bodrum Resort (dawniej Yasmin Bodrum Deluxe) 5*

+: Beach

-: Only the rooms was refurbished. And nothing else in the hotel. I stayed there last summer and came back again with my family and friends and had 7 rooms in total. We were disappointed that the hotel wasn’t refurbished as mentioned to us apart from the room. Food was very basic and reparative. And there was 3 days on a row where we lost electricity for few minutes

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+: It has everything

-: It was clean but not super clean( glasses, forks, spoons)

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+: The manager Ezo was really helpful but all the staff was unprofessional and zero service minded.

-: The view

+: The seaview was very nice but expected.

-: For the first time ever, I was looking forward to going home from this resort. This place is not family friendly at all, with music playing until 12:30AM, my child could not go to sleep and was crying from being overtired. We were given rubbish rooms next to a kitchen restaurant with a balcony that flooded due to the poorly fitted water sprinklers. This was common throughout the resort. We were then given a new room but the facilities were not working. The shower would not drain, the vent was very poor in both bathrooms and smelt of damp. There was a jacuzzi that was unusable because when you tried to drain the water, the bathroom would flood. There is a common dirty drain smell inside the hotel which is everywhere you go.The staff were very hit and miss, mostly inattentive. The room service was really poor, the cleaning was not good and amenities were never replenished. We were not given the most basic amenities such as toothbrush and tissue, which is part of paying for an all inclusive. Furthermore, the build of the hotel is very bad, far away from all the main facilities unless you want to stay next to the kitchen where you will hear dishes and plates being banged around all day and night. Most of the staff don’t understand or speak English so it was very hard to communicate what we needed.The spa is very conniving, they were unwilling to let guests know that THE STEAM ROOM, SAUNA AND HAMMAM IS FREE TO USE. They always tried to sell you a package to use the spa but actually it is free, and the treatments aren’t very good. There is a woman at the spa, white with long blondewhite hair and a very bad facelift. She was very rude and racist towards coloured guests and looked down her nose if you refused to buy a treatment from the subpar packages. It was too expensive for what they were providing. The indoor pool is dirty and isn’t cleaned overnight apart from a chlorine treatment to the pool.

+: Everything was good

+: De zon en de zee.

-: 80% rookt aan tafel tijdens de maaltijden. Het is verstikkend. Katten springen op je bord. Vliegen op het eten op de afhaalbalie. Ik kan een lijst brengen met verbeteringen voor dit hotel. Onveilige paden en toiletten. Het enorme geschreeuw van een man door een microfoon bij een zwembad. Vele uren per dag die je op 3 kilometer afstand nog kon horen. Om bij je appartement te komen is een uitdaging. Berg op berg af. 1 eenpersoonslakentje voor 2 bedden. Veel is kapot en oud. Voedsel verspilling, Enorm veel plastic flessen en bekers dat milieu belastend is. Veel waait in zee. Reorganisatie is echt nodig in dit resort.

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