Joel
+: l'emplacement dee cet hôtel est super, le personnel est parfait, les chambres sont grandes et bien équipées
-: Rien
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Аль-Суфух - прекрасний вибір для мандрівників, яких цікавить: пляж, релаксація і відвідування ресторанів.
+: l'emplacement dee cet hôtel est super, le personnel est parfait, les chambres sont grandes et bien équipées
-: Rien
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+: Food, pool, sunbeds - top class. Room was perfectly maintained thanks to amazing management.
-: Prices are quite high, especially for items like water and ice cream. While raining hotel had some spots with leaking water through tbe roof.
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+: Very very bad
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+: Good location to visit places around like the marina.Pool area was nice and good to have the option of a few, plenty of sunbeds around the hotel so you'd never struggle to find one.Staff in the cafe, breakfast & taxi area outside were nice & attentive. Lovely view looking back up at the hotel from the beach.
-: We arrived at about 1:30am on Sunday, us and 2 other couples (all together on this trip). We were all knackered and it took a while to check in, the man at reception advised none of the rooms were ready yet, but it was 1:30am so we didn't understand how? We had technically paid for the whole night from whenever check in is the previous day.Anyways, about 15 mins later after waiting we got our keys and about 20 one other couple did but they did try offer them another room before they finally gave them what they asked for. But our other couple of friends, we waited with them for about 30 mins more and they weren't keeping them updated at all. They then went over to reception and they advised there's a leak in the room, so again tried to offer them a different room but they said no. In the end they finally got their room but a queen instead of a king bed. Really bad organisation of having the rooms people had booked for all ready. We then ordered room service at about 2:30am which took about 45 mins we had to call and chase it, not a good first night.We got to our room and the other 2 had booked a beach view, so they had a beautiful view on the 5th or 3rd floors. We'd booked a skyline view and were on the 1st floor, with a massive tree in front of the balcony so couldn't see anything and could just see grass. This is my view at home, so disappointing for the amount charged per night.Room service didn’t seem to come till about 56pm, which is always when we were in the room getting ready to go out. Normally in hotels by the time you’re back from the pool your room is all fresh, so this was odd. You wouldn’t get a clean room till late.The hotel really wasn’t anything special compared to some of the hotels we’d stayed in previously in Dubai.
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