Helnan Nuweiba

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+: Séjour parfait à tout point de vue, à recommander absolument : personnel très aimable et compétent, complexe hôtelier très bien aménagé avec superbes jardins très bien entretenus, belle longue plage de sable, coraux accessibles pour snorkeling, service de restauration de bonne qualité avec très belle présentation. Kids corner bien équipé et surtout : nous avons adoré la compagnie des chiens doux et sociables du complexe, ils y sont très bien traités et choyés par les clients.Nous avons même eu la chance d'assister à la naissance de 6chiots. Encore merci et bravo à tout le personnel qui a contribué à cette belle parenthèse enchantée:)

-: Rien à signaler, tout était parfait:)

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+: Love the gardens, they are immaculately kept - great work! Thank you for the nice birthday cake! Much appreciated and very tasty

-: Breakfast was quite poor, unfortunately, for European continental taste, catering only for Egyptian taste, but no cornflakes ( I was offered sugar pops as "cornflakes" when I asked), no butter, (had to ask for butter every morning and received old, rancid butter that was obviously frozen, defrosted, melted and re-frozen again...), dry, old white bread (no full grain or dark bread), a chef that did not understand "sunny side up"when asking for eggs.. etc etc - not good, sorry! A lot of noise from other guests during the last 2 nights, - had to get up and ask them to please be quiet at 5am!! Maybe have a stricter hotel policy on keeping some silence during the night hours (normally from 10pm), as is standard in all hotels? And why not spread out the guests over different rooms instead of distributing the rooms wall to wall, when there is plenty of free accommodation? We came to relax and for the silence - this really spolt it :(

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+: The staff were all very welcoming and pleasant. The hotel reception was efficient and took all of our requests into account. We were even offered a tour of their small internal farm when we left, which was very interesting.

-: The food was not really to our liking; we have all been to Egyptian resort hotels before, but the quality and selection here was not as good as we have had elsewhere. Also, the room was not well sound-proofed from the neighbours and both of our rooms had minor but inconvenient plumbing problems.

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