Mohini
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+: The hotel was very accommodating from when I initially booked until the day I left. Upon checking the hotel staff was wonderful. Our room was beautiful, the food was great definitely would give it a 1010. The staff also went above and beyond to give us recommendations where to go to eat visit etc definitely would stay at this property again.
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+: The breakfast was very good. It felt like a 5 star service being served breakfast in the suite.
-: The porters threw our luggage around. Our luggage cracked. We had to pay for a van to bring us to the hotel. Other hotels offer this service for free.
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+: La vista, las habitaciones y la comida.
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+: Loved my room, loved the pool and hot tub outside of my room. The mornings breakfast, the front desk staff and bar staff were attentive and helpful. I even had a cat come and guide me out my room all the way to checkout.
-: NA
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-: My first bad review in 10+ years of travel. I booked this so called 5-Star suite in mid December and payed twice the price for a room with indoor hot tubjaccuzi and found out it was not working, after multiple complaints they were not able to fix it and ruined our stay. Not a single sorry for such a big mistake on their end for a $400+ per night room, I am just amazed. This is not a five star hotel by any means or comparison. Also they do fake marketing about the hotel views as well.
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+: 早餐🥣 服务
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+: The staff at the front desk and at the bar were some of the most polite and helpful people I have ever had to deal with. The view from the room was breathtaking (despite having to breathe in the fumes of the damned cruise boat that was at anchor for the whole first day!). I loved the bean bag chairs in the balcony!
-: Style over substance; the cave suite (or whatever the name was) looked a little fake. It wasn't bad, really, just overpriced. Take into consideration the endless stairs - after the fifth time we had to climb them, they became somewhat of a nuisance.
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