Built in a modern architectural style and overlooking the sea, Athina Palace is located in Mades Village. It boasts 3 swimming pools, a hot tub, private beach area, restaurant and various bars.
Offering free WiFi, the tastefully decorated rooms are air conditioned. Each comes with a cable TV, safe, radio and mini fridge. Free toiletries and a hairdryer stock the bathroom. Some include a terrace or balcony with inland or sea views.
The restaurant at Athina Palace consists of international and local cuisine and provides panoramic views from its indoor and outdoor dining area. Refreshing drinks and beverages are served by the pool, the main bar and the beach bar.
Sporting facilities include illuminated tennis courts, a basketball court, fitness centre, table tennis and billiards. The younger guests can enjoy their own pool and playground. WiFi is free in the lobby area.
Athina Palace is 5 km from the small village of Agia Pelagia. Heraklion City is at a distance of 15 km and Heraklion International Airport is 17 km away.
+: Lovely comfortable bed wide balcony looking out to the sea.Cute beach poor beach bar.
-: Decor was greyNo fresh food at lunch sickly sweet cocktails tennis courts used for other sports.Buffet 90% the same every dayQuiet adult pool great vista but charmless.
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+: Piękny widok z tarasu , pyszne jedzenie , zielone i zadbane otoczenie
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+: The view is amazing. The hotel has a beautiful location and is very romantic for a weekend away.The restaurant staff was very sweet and kind. The food very good at dinner.
-: The staff. The lack of consistency in terms of information that we receives was unacceptable for a 5 star hotel.We arrived on the first day late and we were received by a member of staff who was distracted with other costumers while was talking with us, didn’t give us any informations about the restaurants timings breakfast, dinner…., didn’t ask us our nationality (gave us papers in French) and didn’t give us the bracelets.The best day we went to the reception again to request more information and a lovely lady ( very helpful) gave us all the information about the hotel, allow us to do late check out on our last day ( whith out mentioning any price at all) and offered us dinner in one of the restaurants of the hotel.On the last day we went to the bedroom in the afternoon to have a shower and out door was locked (check out was done) so we went to the reception and a different lady seemed very surprised with our room for late check out because apparently we didn’t payed in the morning ( ???? . No one informed us about anything) and we needed new keys.I got so upset with this that in the end they gave us the check out as offer because of mistakes.The services of the hotel are very poor. They don’t give big bottles of water. You need to request small ones and they only have it at the reception( which doesn’t make any sense for the environment and is more expensive for the hotel) or if you are at the beach you need to fill your bottle in a machine of water. If you want a bottle ( small or big you have to pay)The beach or pool bar are very poor. No proper snacks with the drinks. The bar by the beach has a pizzeria but if you want a fresh pizza you need to pay.
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