Kosta
+: Swimming pool - old and needs renovation, but still it's really beautiful
-: I must say that I am very disappointed with our stay here. Not because I expected 5* hotel. At this price that wouldn't be possible. What I expected was clean hotel with nice people and good food. That's something you won't find at Illio Mare. In this hotel everyone was rude, unhelpful and unpolite. There were some exceptions like the barman at the swimming pool and one nice lady working in a restaurant. The worst experience was staff in the restaurant - they were rude, annoyed all the time, whenever you asked them something they either ignore you or answer in a rude way. We won't be coming back. At the end of our stay the manager came and asked for 10* review. When I said there's is no chance he said to at last give them 9* because he needs to meet the score after the season. Sadly he didn't ask us how we like the hotel during our stay. He didn't comment when he saw personel being rude to guests during dinner or breakfast. Very unprofessional. Avoid this place.
Відгуки570
