Rahel
+: The food was sooo delicious and for me as a vegetarian they provided a lot of options (and if there was nothing on the buffet I was allowed to order à la carte free of charge, this was much appreciated). The staff members were so friendly and helpful. The spa treatments were soooo good, would really recommend a Balinese massage. The villas and the beach are just a dream. We would love to come back to this beautiful piece of earth!
-: On the check-out day the All Inclusive is only valid until noon. From then on you have to pay for your lunch, drinks etc. this I have found somewhat unfriendly for customers and leaves an unpleasant aftertaste as you think you have already paid for everything on the island (which is anyways quite a lot of money). I found this a bit petty of the hotel management. Furthermore, we were really annoyed about other guests on the island which took their personal music boxes to the pool and played their own loud music. This is a nuisance for all the other guests who just want to relax and listen to the sea or simply enjoy the peace and quiet. I know this complaint is actually aimed at the rude guests, but I also see the hotel staff as having a responsibility to instruct the guests and not allow music boxes in the public areas. Also note, that the villas are very close together so you might have a lot of noise from your neighbors.
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