Michaela
+: This accommodation was actually better than described and shown in the photos! Everyone - the staff, was very kind and helpful. Upon arrival, we changed room and were given a choice - nothing was a problem. Wonderful food, drinks, and service. The kids were thrilled with the animals, we fell in love with the coatis. In the morning on the way to breakfast, we observed a monkey family with babies - an amazing experience. :-) I admire the staff’s patience with the coatis! Even though they would destroy the grass, we never saw the employees chasing or shouting at the animals 😉I hope we will return to Mexico in the future in this hotel and we definitely recommend this resort to stay in !
-: I was a bit hesitant to swim in the pool bar area..… we observed drunk people sitting there for hours without even going to the restroom… I wouldn’t want to see the water analysis..... Bartenders were nice, but I wouldn’t serve double shots at the pool and wouldn’t encourage partying there the groups.....
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