Тури і ціни на відпочинок в готелі Dreams Golf Resort & Spa 5* 2024-2025 Мексика, Лос-Кабос

+: The staffs were all attentive and goes beyond and above when I needed help.

-: I stayed for two nights, solo with two beds but ended up sleeping on the couch where I could actually fall asleep. The first bed I couldn’t sleep because of mosquitoes. I got four bites. Went to the second bed, still couldn’t sleep because my entire body started itching. Finally got 2 hours of sleep before the big day after switching to the couch. There is absolutely no early check in. I arrive few hours early, totally understand I’m quite early but the guy at thee front told me the room it be cleaned and once cleaned he will advised me. That made it seems like I can actually check in a bit early. 2 hours later I went to the front desk to see if my room was ready, unfortunately it was a different guy this time and he told me check in is at 3 so I still have to wait 40 minutes. I was standing by at the front desk, watched the time and as soon as it hit 3pm I went straight to the front desk in which without hesitation the key was handed over to me in seconds. It was 3pm on the clock! This means the room has already been ready but they refuse to release it until exactly at 3pm! I was upset but I didn’t make a fuss because again, they’re just doing things by the book.

+: Nothing

-: Old dirty rooms, bugs walking all over my belonging. Poor quality food

+: Extrema simpatia dos funcionários, localização do hotel, Pequeno almoço variado (buffet) e grill da piscina muito simpático. Enorme árvore de Natal à entrada. Hotel lindo e imponente

-: Restaurantes muito lentos e comida muito industrial. Seria melhor converter o restaurante Bordeaux e Portofino em buffets, evitava-se a longa espera e o mau serviço

-: Very Old facility , poor food quality and drinks , experienced a very bad customer service from the staff and restaurant’s mangerThe rooms were old and smells

У даному відгуку відсутні коментарі

+: Nice pool and seaview

-: Poor entertainment, few eating options, slow and unfriendly waiters

+: The resort was amazing. I loved the adult pool that was quieter and not as crowded. The room service helped when the restaurants were closed. I also loved the Desires club which was a good place for late after hours. I loved the overall design of the resort. Just walking around was really nice.

-: My room did not come with a shower curtain when I checked in and my toilet needed fixing. The TV in the master bedroom wasn't working properly. Other then these little issues, the suite was amazing.

+: We stayed for a wedding and they worked to make it such a beautiful service.

-: We were offered a room upgrade via e-mail and when we checked in they acted as though they knew nothing about it. When that was finally sorted we got to the room and there were no towels or bathrobes. We were supposed to be in the “preferred” club but the room had no snacks or miniatures to make our own mixed drinks. We ordered room service the night before and the order quantity was wrong upon delivery. The following morning our breakfast too 2 hours to arrive. The room was in disrepair with one of the decorative curtains hanging precariously out of the wall and the room itself was sparse. It was not the quality we are used to as we have stayed many times at the Secrets resorts.

+: Great stay. Fast and easy check-in and check-out. Complimentary Champagne at check-in to get the party started lol. Very clean and well kept hotel. Rooms very big and spacious with balcony. Rooms were clean and a well kept. Lots of Restaurants and bars on-site. Breakfast, lunch, & dinner options. Gym was nice and clean. Right off beach. Three pool options with swim up bars. Entertainment & activities available. Spa treatment. Night club. 10 mins away from Rosa Negra restaurantclub. 20-25 min drive from airport depending on traffic. 20-25 min drive to Cabo Marina depending on traffic. Staff was very nice, helpful, and courteous!!

-: Big Iguanas run wild near some of the restaurants looking for food. They have no shame lol. They will invade your space and relax right near your feet or table like they were invited for dinner lol. Other than that, place was great.

+: Ammeneties were good

-: Had a very hard time getting the simple things done like getting more water for our mini fridge, getting room cleaned at a better time, etc.