Тури і ціни на відпочинок в готелі Riviera Caribe Maya 3* 2024-2025 Мексика, Рів'єра-Майя

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+: La ubicación

-: No sirve el elevador , no ponen botellas de agua , no había agua caliente el 1er día Salía agua color café de la regadera . El Jacusi de verlo da asco y miedo a usarlo .El personal de limpieza hace sus junta temprano en la zona con más eco y te despiertan sus gritos y risas .No tiene estacionamiento .

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+: Personale gentile, accogliente e familiare. Con menzione particolare per Giada e Maria, due persone simpatiche ed affabili.

+: Staff for sure was very helpful,Maria,Gaida,Mari and jeasus all were great.They also arranged a massage lady to come to our room ,which was great

-: Shower,change shower head ,nee long mirror in rooms,a kettle or microwave would be nice in the rooms

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+: I really tried, but nothing.

-: So when we initially didn’t get the room I booked (private entrance, double bed) and they said they don’t have any other available but this (regular room with double bed and another single bed that made the room so small), I thought okay let’s not make a big deal out of it. But this place was getting worse every single day, up to a point where I had to check out earlier and go to a different hotel. This rip-off costed me more money for 8 nights than I paid some way better hotels for 3 weeks.Soundproofed rooms are the biggest lie ever, you can hear people from the room next door yelling, listening to music, etc. This was the first time in my life that I couldn’t sleep all night because the room next door watched loud TV. Staff gathers in the hallway and yells and laughs in the morning for an hour too. They are also in the middle of renovations (?) so you can hear guys that are painting whistle at each other between two floors & sing. You also get to enjoy the smell of paint and jump over ladders & paint buckets on your way down.The building “next door” (wall-to-wall) is under construction which would be somewhat acceptable if this place had at least windows that could be closed in the hallway. Instead, they have holes with metal gates (?) where you can enjoy sounds of drilling, hammering and construction crew singing, while cement is falling of the building and into the hotel hallway (pics attached). When I couldn’t take it anymore I brought it up and they moved me to another room that now fortunately had direct access to the street bar with live music till 2am & motorcycle revving, so the construction noise wasn’t that loud during the day, but this picked up during night 🙃 Around 6-7 am hotel staff is dragging sun-beds on the concrete around the pool so that will definitely wake you up.Rooms are dirty, stained, old and moldy.

+: King room setup was perfect for our 3 adults and 2 small children. Plenty of space to spread out and a little sitting area in the room too as well as nice sized balcony. Giada was also excellent at helping us find options for tours, transportation, and activities. She was very patient in answering all our questions and asking around for the best pricing.