Тури і ціни на відпочинок в готелі Obahan Hotel Sultanahmet 4* 2024-2025 Туреччина, Стамбул

+: Clean, close to town centre.

-: I had an extremely disappointing experience at this hotel, and I strongly advise others to avoid it. After a long 12-hour journey, we arrived at the hotel around 11 PM, only to be rudely turned away by the receptionist. Despite having a valid and confirmed reservation, including a confirmed arrival time for the same day, the receptionist refused to accommodate us and repeatedly told us to leave the hotel. We were left stranded in a foreign country with no place to stay. Also, the hotel had already charged us several days before our stay, even though the reservation clearly stated that payment would be made at the property. When we asked for a refund, the receptionist refused to give us our money back. This is nothing short of robbery! We even contacted our embassy for assistance, as we were seriously considering calling the police. However, the embassy advised against it. We also attempted to reach out to Booking.com at the time, but unfortunately, we were unable to get through. As a result, we had to take another hotel on the spot. To make matters worse, the next morning, our booking was falsely marked as a "No Show." This is completely untrue—we were there, but the receptionist denied us a room or our money back. We were charged without our consent and left without a place to stay. I urge potential guests to think twice before booking this hotel. Such unprofessionalism and lack of basic customer service are unacceptable.

+: It was clean, modern( renovated), and breakfast had good variety. The reception staff ( especially Akeel) was very helpful and friendly. The Wi-Fi was strong, the room amenities were good ( robes, slippers, tea kettle with tea coffee, free water). Whatever we asked for was done immediately. Akeel even gave us a free Istanbul card that we could use in Trams and buses. And was that it was walkable to all the sightseeing places ( Blue mosque, Hagia Sofia etc)

-: The hotel sits inside narrow alley so it was difficult for our taxi driver to find it. And when we took a taxi to go to Bosphorus dinner cruise the taxi refused to come inside the alley as it used to very difficult to turn or reverse car from there. However that alley was full of hotels.

+: Bien situé, calme et personnel bien agréable.

+: The location was close to all the attractions of the old town and some of the main restaurant strips. It was clean and comfortable and the staff members were extremely friendly and helpful. The breakfast had plenty of variety and was a great way to start the day.

+: Freundliches Personal. Wasser jeden Tag im Zimmer. Vielfältiges Frühstück (süss und salzig). Nahe Lage an alles was man braucht (shops, tram, restaurants, sehenswürdigkeiten)

У даному відгуку відсутні коментарі

+: The staff are rather kind and help us a lot!

-: If it is possible, they may tell us there will be broadcast in the morning such that we shall close the windows in advance.

+: Lo staff la posizione sono ottimi.camere semplici ed ospitali

-: Nulla

+: 1인실이 있다에어컨 온도 조절이 가능하다직원분들이 매우 친절하다조식이 깔끔하게 나온다방 청결도가 우수하다세탁 서비스가 가능하다엘리베이터가 있다

-: 해당 1인실은 지하에 위치함 (창문 앞 공간이 지상층까지 이어져 환기 및 공간 활용 가능)택시 기사들이 해당 지역으로 운행을 꺼려하거나 추가 비용을 요구 할 수 있음 (가끔 길도 잃음)외부 소음은 거의 없지만 (가끔 트램?의 소음 및 진동) 타 객실 소음이 들릴 수 있음