Ośrodek Stary Pałac

+: Every thing was fantastic especially the staff and the magic room, also the food was very very very delicious 😋Many thanks.

-: There's no Aqua ParkOr more facilities of enjoyment for children.

+: I’ve been visiting Hurghada for the last 12 years and stayed in many different resorts but it was my fifth visit to the Old palace where I could really describe it by now as my second home, from the minute we checked in to the last second the staff always been fantastic offering great hospitality with a smile and there were nothing too much for them to solve or sort out to make our stay near perfect. Regardless the late arriving at 22:00 night time as it was the only direct flight available, check in was super smooth and there was a hot meal waiting for us in the main restaurant at 23:00 we really appreciated this meal so much as we were starving after nearly 13 hours of travelling with only small meal on the flight, Top mark for all the reception staff manager Abnoub and M.Anwar and the rest for sorting out all our rooms, for the upgrades and the late checkout. Many thanks to Mahmoud Atya from the lobby bar ...he was great as usual, the landscape garden it was fantastic and well kept and improved massively from the year before special salute to all the garden staff for their hard work. Chalet was super cool and well equipped, our room maid was excellent, location was superb very close to all facilities. Heated pool, Jacuzzi were great especially later on the afternoon when the temperature usually goes down, guards and barmen always there to offer a great service again special thanks to Amr Nasser from the beach bar. Food wise, Old palace is hard to beat, simply it is not your usual cheap commercial materials been used to feed the mass with big tasteless cuisines, you can tell there is an effort with every single dish been cooked again special requests were always welcome, we truly appreciate all the efforts from the head chef Mahmoud, omelette, pasta and the deserts chefs, special thanks Grill chef Mahmoud Megally for his fantastic marinated grilled meals. finally many thanks for G.R.Neveen and Abnoub from the restaurant for looing after my parents.

-: No thing

+: تورتة العروسين و سلة الفواكه و مشروب الترحيب و فطار الغرفة ❤️❤️❤️❤️الطاقم كان ممتاز و كانوا بيتسابقوا علشان يشوفوا طلباتنا و المكان رائع للاستجمام و الفيو بتاع الغرفة كان حلو جدا سواء اللاندسكيب او النوافير او البحر البوفيه متنوع و الشيف جالنا و عملنا سمك فريش مخصوص و طعم الاكل رائع و عندهم فريق الشواء كل يوم تحفة تيم الانيميشن كان جميل جدا مش هسيبك في حالك🫶🫶 الجاكوزي الفري و حمام السباحة ذو التدفئة فوق الوصف

-: الحفلات الليلية كان محتاجة اعلان التكييف كان شغال مروحة فقط علشان احنا في الشتاء بس الجو كان حر

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+: The staff were very welcoming and always smilingThe food was more than amazingThanks to all the amazing chefs there specially the Grills' chefThe beach was perfect sandy and the weather was perfectThe room was perfect and spaciousThere was a heated pool which was perfect to use in februaryThe animation team were very fun and entertainingThey are making renovations now so expecting to even improve their service even moreThanks to this amazing hotel my family had the most amazing vacation and we will definitely come back

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W przypadku tej oceny nie pozostawiono żadnego komentarza

W przypadku tej oceny nie pozostawiono żadnego komentarza

+: عموما كانت الرحله موفقه من بدايه التسكين الى المغادره الافطار جيد جدا البوفيه بصفه عامه جيد جدا تعامل الاصطف ممتاز ودائما فى كل مكان وكذلك الموقع ممتاز شاطئى رملى تعامل كافه العاملين برقى وبشاشه اشكر الجميع على الاقامه واتمنى العوده قريبا ان شاء الله

-: من الممكن منع اصطحاب الحيوانات الاليفه حتى لاتسبب اى ازعاج للنزلاء

+: Spiaggia ed il mare.

-: Hotel in completa ristrutturazione, camere poco insonorizzate ed abbastanza datate.Impossibile pranzare o cenare in terrazza perché in ristrutturazione.