Wakacje i ceny wakacji w hotelu Amarina Sun & Star Resort (ex. Raouf Hotel) 5* 2024-2025 Egipt, Szarm el-Szejk

+: كل شي سيء و غير جاهز للسكن و ما ارتحت بصراحة

+: The staff mostly are nice and polite

-: What they call a resort is an abandoned hotel with no activities and few staff. It just accommodate a few customers with most rooms are vacant. In addition to that- Air-conditioning not working- very big issue with mosquitos and ants in the balcony. I couldn't stay there for few minutes- Furniture is very old- Water is leaking in the toilet-The food for the few customers finish in just 10 mins- Just few food options for all inclusive booking and the amount paid- Most facilities are not working and there excuse is soft opening- One staff serving the whole beach- old cracked plastic cups for drinksI stayed just one night out of four booked and already paid non refundable nights. At check out they promised to refund the remaining days through booking.com but this not happened and they refuse to do according to booking.com.Booking.com should be shamed of doing this to it's customers and should refund me the amount instead of standing with the facility just to get their 20% commission

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+: so bad stay , the woriest hotel ever

-: room , restaurant, stuff

+: absolutely nothing

-: very poor management, food that I wouldn’t even feed my dog with, no entertainment, bar running out of alcohol very poor standard of rooms, rooms not being turned over, mosquitoes everywhere, no working aircon, leaking toilet, brown water out the taps. Faulty Towers is better than this s**thole!honestly, stay well clear of this place, it’s awful

+: Denize sıfır çalışanlar yardımcı olmaya çalışıyor

-: Otel çok eski. Güncellemeye çalışmışlar ama bir yere kadar yatak göçmeye yakın. İnternet sadece lobide çekiyor ona da sürekli şifre girmek zorundasınız. 2. Gün sıkıldık. Havuzlar kış ayları için ısıtmalı değil çok soğuktu