Hotel Bella Elena Apartamenty 3*

+: Amazing staff super approachable and lovely people. The rooms were clean.

+: Ottima posizione, camere nuove (piccole ma pratiche), dotate di balcone. Piscina gradevolissima, ottima colazione (minimal, ma locale e curata) e gestori eccezionali! Come a casa ☺️

+: The pool! Pool area was lovely and the kids pool went down so well with my 3 year old!

-: The room just felt a little dated

+: Il residence è veramente bello, vicinissimo ai ristoranti della Old Town di Malia ma in una zona più appartata e silenziosa. I monolocali sono spaziosi e dotati di uno spazio esterno. Ottima la pulizia e la qualità della wi-fi. Molto bella la piscina e lo spazio attrezzato intorno alla stessa, con il bar-ristorante, il solarium e i tavoli da biliardo. Tutti gentili i ragazzi dello staff e comodissimo il parcheggio per i clienti.

-: La dotazione degli utensili e del pentolame dell'angolo cottura è piuttosto scarsa.

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+: Tout était parfait. L’emplacement au TOP. Le personnel au petit soin et très professionnel.

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-: It is very important for me to be precise about this accommodation and explain why I gave this place a low score. In terms of the quality of the place and the rooms, they are standard and simple. The pool is very nice. The staff is really unwelcoming. It seems to be doing its job and not beyond. Not trying too hard and even a little nervous. After cleaning our room the key to our rental car was lost. We turned to find out if by any chance there was a chance that the cleaners found the key, there was no empathy for our case and what's more, to prevent the car from being stolen, we blocked it with another car of ours, and this caused us to occupy another parking space. At 01 in the middle of the night the owner of the place knocked on our door really hard and was very angry that we left another parking space occupied It was very disrespectful and not nice. When we accidentally sat with our food around the pool he nervously asked us to vacate the place because we are not allowed to have our own food near the pool. In short, it's a shame that a place like this doesn't try to be nice to its guests. When we left for Chania we realized how nice and caring the owner of the place in Chania is and how much this place must not be returned to.

-: It was very loud

+: Es war alles vorhanden, was in der Reisebeschreibung angegeben war. Mit den Betreibern kann man reden, wenn man Wünsche hat oder Hilfe benötigt. Es lief alles sehr unkompliziert. Die ganze Nacht ist ein Security Mitarbeiter auf dem Gelände. Das gibt einem ein gutes Gefühl. Vielen Dank für alles!

-: Es ist mir nicht möglich negative Worte zu finden. Also beschränke ich ich mich auf die positiven Angaben.