Wakacje i ceny wakacji w hotelu Zannos Melathron Hotel 5* 2024-2025 Grecja, Santorini (wyspa)

+: Nothing as hotel was closed for the winter when I arrived

-: I arrived at 22:00 to find the hotel was closed for the Winter, even though I had paid Booking.com. Had to find other accommodation. Travelling on my own it was a very frightening experience. Even though the hotel was closed I am being told I cannot get a refund - how can that be. Unable to contact anybody at the Zannos and VERY difficult to contact Booking.com. Also in the description of the hotel it says not suitable for people with mobility problems (which I don't have) it does not say there is no vehicle access to the hotel and the walk up is 10mins of steep hills and steps, difficult with luggage

+: Great breakfast food, beautiful views from the swimming pool, very spacious room and lovely location. Accomodated us for a later checkout with no fuss.

-: Breakfast ordering was chaotic and sometimes did not arrive and had to be chased up. Plumbing issue in one of our rooms meant my friend had water come down through the ceiling! We tried to order drinks to the pool but they never arrived. The pool was not the cleanest and had a hose going into it the first day we were there. I think the part we stayed in was quite new so possibly these were some teething issues. Overall I'd still recommend.

+: Le personnel gentil quand il y avait quelqu un sur place.Le petit déjeuner, la vue et le lieu.

-: Être seul dans l hôtel sans personnel qui répondent à nos besoin.La chambre qui ne correspondait pas à la description.La propreté des chambres qui n était pas refaite. Le mobilier usé, et certain élément mal accroché comme dans la douche, le miroir ect....

+: Localização Vista da piscina privativa

-: Café da manhã

+: Location

-: Breakfast was v poor for the price of hotel stay. I’m vegetarian and they housed the sausages next to the omelette in the same tray.

+: Staff, view, room. Above our expectations.

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+: The room itself did not have a view but we had an area outside which allowed you to view the whole of Santorini. Breakfast is pre-ordered using an app on your phone, which is ok if you have a smart phone, we did. Lots of choice for breakfast but service is slow so need to order an early time.

-: We arrived late in the evening. We had arranged for a taxi with car hire the following day from the same company. We were actually given the car hire at the airport and followed the rep to Pyrgos. He told us to park up and ring the hotel. It was after 10.00pm and the hotel was closed. The hotel was difficult to find. It is at the top of the hill in the village and there is no access by car. We asked various people where the hotel was and no-one had heard of it. Eventually we asked at a restaurant and they sent us up a cobbled passageway. It took about 10-15 mins to reach the hotel with our bags. When we found it it was closed, but a couple of the staff were waiting outside and were able to get the keys to our room and show us there. They didn't explain about the app for breakfast.

+: Quarto possui espaço amplo, no entanto o serviço oferecido foi péssimo

-: Serviço foi péssimo, o hotel não oferecida uma grande parte dos serviços anunciado e com o passar dos dias os serviços básicos começaram a faltar. Chegando ao ponto de não reporem papel higiênico

+: Nada

-: La zona del Spa no funciona desde hace tiempo, el baño antiguo y pequeño, los muebles viejos. El servicio de desayuno muy malo.La ubicación muy mala. Difícil de aparcar y luego hay que subir un tramo de unos 500 metros de escaleras infernales con las maletas.Difícil de entenderse con el personal que habla mal el inglés.Pone que es un hotel de 5 estrellas y no es ni de 3