Eliana
+: Easy and nice access to the private beach with beautiful sea. A lot of services and activities in the hotel during the day and night. Great food at the restaurant and all inclusive services at all bars in the hotel.
-: Being a 4-star hotel one would expect high-level services as impeccable cleaning of rooms and full availability to accommodate guests' requests. Our room was not cleaned at all one day and the other days there was no towels nor sheets change unless specifically requested to the guest relations manager. We noticed that the fridge was not cooling water bottles and we were told by the reception that that was only a cool keeper not a refrigerator. However, after a technician passed by to look at it, it turned out it was cooling the bottles again.Very poor reception service as they did not answer the phone when we tried to call 4 times one afternoon when we were out of the hotel for a tour. Finally, we requested if the restaurant could stay open 10 minutes after closing time as we were running slightly late but we were told it was not possible. We were not even offered food to be stored for us.Finally, it's a shame that such a beautiful beach is ruined by hundreds of cigarettes and plastic in the sand which is never cleaned by personnel nor are the sunbeds.
Opinie106